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January_Newsletter

 

 

 

 

 

Check out Biscom’s news and events in our monthly newsletters:

 


News
Events & Live Webinars
Featured Articles
Tech Corner

Visit our blog: www.biscom.com/blog/

Register for a webinar today or view our featured On Demand webinars at your convenience.

FAXCOM Essentials Training
October 27 – 29, 2014
Biscom Headquarters
Chelmsford, MA

News

Fax Server still supporting Windows 2003?  In approximately 11 months Microsoft will be placing Windows 2003 into mothballs along with Windows XP.  It’s time to dust off the 2003 fax server and consider your options before they discontinue service in July 2015.

Events & Live Webinars

Biscom will once again be a sponsor and attendee at the CHUG Conference in Palm Desert, CA October 9 – 11, 2014.  See you there!

Time to Replace Your FTP Server
Date: September 4, 2014
Time: 2:00 – 2:30pm ET
Register Today!

Automate Electronic Faxes within SharePoint
Date: September 10, 2014
Time: 2:00 – 3:00pm ET
Register Today!

Featured Articles 

Interview with Bill Ho, on Secure File Transfer - Virtual Stategy Magazine

The Top Five Benefits of Integrating Microsoft’s SharePoint with a Faxing Solution
The ability to receive faxes automatically and seamlessly straight into Microsoft SharePoint document libraries without manual intervention offers significant benefits. It is also possible to convert the received fax images into searchable PDF files on-the-fly before the documents are deposited into SharePoint to smooth business processes and make information delivery and storage more powerful and user-friendly. Read more.

10 Ways to Ensure Sync-and-Share Works Well for IT, Users
Enterprise users and consumers alike need the simplicity and ease of use of consumer-grade sharing and synchronization. The common denominator here is ease of use at all times, across the board, and for any application or function. Read more.


Tech Corner

Removing Domain Field and Domain on Login Page

Biscom offers customers the option to integrate their Active Directory accounts with the Secure File Transfer (SFT) software with a simple and easy solution called the AD Connector.  This connector can be configured within the web interface. By default either the domain field is shown on the login page or the user has to sign in with: DomainUsername in the username field. A default domain can be configured so that users only need to enter their user name and password on the login screen to simplify the login procedure.

Removing the Domain field (Web Interface):

  1. Login as an admin and navigate through the following menus:

System and User administration → Server Configuration → Sign In and Password

  1. Find the field that states:  Show domain field on sign in page (for LDAP/AD only) and click the ratio button (no). Scroll down the page and click Update.

Removing the need to type in Domain in the Username Field upon Login:

Windows Server

  1. On your Secure File Transfer Application Server and open Windows Explorer and locate the config directory (for example C:Program Files (x86)BiscomBiscom Delivery Serverconfig)
  2. Edit the fds.properties file and find the line “#ldapDefaultDomain = biscom.com”. Remove the “#” sign and replace “biscom.com” with your AD login domain.
  3. Restart Apache Tomcat Service.


Linux Appliance

  1. Login to the server as either admin or root navigate to the SFT config directory with the command: ‘cd /home/admin/bds/config’
  2. Edit the fds.properties file and find the line “#ldapDefaultDomain = biscom.com”. Remove the “#” sign and replace “biscom.com” with your AD login domain
  3. Restart Apache Tomcat services using the commands: ‘/etc/init.d/tomcat stop’ then ‘/etc/init.d/tomcat start’

Now your users will be able to log by entering just there domain username and password without having to enter a domain.

This month’s Tech Corner brought to you by

Matt Baillargeon, Biscom Technical Support

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or www.biscom.com/support

 


News
Events & Live Webinars
Featured Articles
Tech Corner

Visit our blog: www.biscom.com/company/blog/

Register for a webinar today or view our featured On Demand webinars at your convenience.

FAXCOM Essentials Training
October 27 – 29, 2014
Biscom Headquarters
Chelmsford, MA

News 

We would like to congratulate Joshua Costello, winner of the Tim Howard autographed soccer ball and a big thank you to everyone who participated in our Are You an IT Version of Tim Howard contest.

Biscom Announces New Law Clients
With over 100 law firms placing their trust in Biscom we continue to improve our secure file transfer and secure fax technology to protect the exchange of confidential client data.  We want to express our sincere thanks to our legal customers for their continued support.

Events & Live Webinars

Benefits of Virtualization and Fax over IP
Date: August 6, 2014
Time: 2:00 – 2:30pm ET
Register Today!

Customer Use Case Study: Excelerate Energy
Increasing File Transfer Efficiency and Visibility at Excelerate Energy
Date: August 26, 2014
Time: 2:00 – 3:00pm ET
Register Today!

ILTA Conference

itla14

Please stop by and check out Biscom’s exhibit, booth #222 at ILTA’s 37th Annual Educational Conference, August 17-21 in Nashville, TN.
Join us on August 19, 1:30pm at for the Biscom Solution Spotlight at ILTA 2014.

Featured Articles 

Biscom Verosync Achieves FIPS 140-2 Certification
Biscom, a leader in secure document delivery, today announced that Biscom Verosync, an enterprise-class file synchronization and sharing (EFSS) solution, has undergone the rigorous FIPS evaluation process in order to have its cryptographic module accredited and certified as meeting the FIPS 140-2 standards as defined by the National Institute of Standards and Technology (NIST).  Read more.

Secure File Transfer Strategy
Any investment in a security-centric application that involves sending confidential information outside an organization’s borders must be vetted from both a business as well as a technology perspective.  Read more.

Biscom Verosync new product of the week – Network World


Tech Corner

Using URL Rewrite with IIS to redirect HTTP to HTTPS

Often you want to automatically redirect to HTTPS normal HTTP requests to your web site or application (such as Biscom’s Secure File Transfer server or FAXCOM Web Client). This allows your users to just type in the url as a normal HTTP request and automatically redirect them to a secure SSL connection without them having to type in “HTTPS://” before the web address.
Microsoft provides a tool to do this called URLRewrite, which can be downloaded from Microsoft at: www.iis.net/downloads/microsoft/url-rewrite.
Once you have installed URLRewrite on your webserver run the Internet Information Services Manager and select your website in the Connections Pane. In the Features view pane you will see URL Rewrite. Open it and perform the following steps:

  1. Click Add Rule(s)… (right pane)
  2. Select Blank rule
  3. Click OK
  4. Name: HTTP to HTTPS redirect
  5. Under Match URL
    1. Requested URL: Matches the Pattern
    2. Using: Regular Expressions
    3. Pattern: (.*)
    4. Ignore case: checked
  6. Under Conditions
    1. Click Add…
    2. Condition input: {HTTPS}
    3. Check in input string: Matches the Pattern
    4. Pattern: off
    5. Ignore case: checked
  7. Click OK
  8. Under Action
    1. Action type: Redirect
    2. Redirect URL: https:// {HTTP_HOST}/{R:1}
    3. Append query string: checked
    4. Redirect type: Found (302)
    5. Click Apply (right pane)Now, when users type enter “www.yourwebsite.com” into their browser they will be automatically redirected to “https:// www.yourwebsite.com

This month’s Tech Corner brought to you by Andy Emery, Biscom Technical Support

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or www.biscom.com/support

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News
Events & Live Webinars
Demo Schedule
Featured Articles
Tech Corner

Visit our blog: www.biscom.com/company/blog/

Register for a webinar today or view our featured On Demand webinars at your convenience.

News 

Biscom Announces Secure File Transfer Integration with PayPal

Biscom SFT and PayPal Optimize eCommerce and Financial Processes for Greater Business Agility.  Read more.

Biscom Verosync Achieves FIPS 140-2 Certification
“Meeting the exacting standards of FIPS 140-2 is validation of the strength of a product like Biscom Verosync and ensures customers that Verosync will help them meet federal, state and third-party compliance regulations,”  said Ward Rosenberry, principal, Rosenberry Associates.  Read more.

Events & Live Webinars

FAXCOM Suite: A Directory Enabled Fax Management Solution 
Date: July 9, 2014
Time: 2:00 – 2:30pm ET
Register Today!

Introducing Verosync - Enterprise File Synchronization and File Sharing Solution
Date: July 10, 2014
Time: 2:00 – 2:30pm ET
Register Today!

ILTA Conference

itla14

Please stop by and check out Biscom’s exhibit at ILTA’s 37th Annual Educational Conference, August 17-21 in Nashville, TN.

Demo Schedule

Learn about some of the benefits of Biscom Secure File Transfer in a short demonstration.

Demo schedule 2014

Featured Articles 

Dropbox API rate limited – what?
I saw a question in Stackoverflow.com about handling rate limiting in the Dropbox API. That caught my attention. If you’re building an app that uses Dropbox as its back end, or integrating your existing application to leverage the Dropbox API, this is something that could impact you. Read more.

Email, File Transfer, and Security: Making It All Work Together in the Enterprise
Today, the speed of business along with the trend among workers to bring their own devices like smartphones, tablets and USB sticks into the business environment – all outside the control of IT – are having a big impact on file transfers and ultimately on the way we conduct business.  Read more for seven tips that can help you think through and address your file transfer woes.

Biscom Makes Sending Files More Efficient with Paypal Implementation
Freelancers know very well that sending their work without being paid upfront can be a dangerous activity. Biscom, a company that has been helping businesses send files since 1986, has announced an innovative solution to sending files that can allay those fears for businesses and independent contractors.  Read more.

Selecting a File Transfer Solution: The Five Most Important Points Healthcare Providers Should Consider
In addition to dealing with the challenges of ensuring safe file transfers that meet patient privacy and confidentiality needs, how files are transported, delivered, maintained and audited impact an organization’s ability to improve the quality of care, maximize efficiency, and ultimate control costs.  Read more for five ways to help select a file transfer solution that can meet a healthcare organization’s IT requirements but also improve day-to-day operations.


Tech Corner

Upgrading GE Centricity Medical Imaging with FAXCOM

A common question for users who integrate FAXCOM with GE’s Centricity EMR Medical Records software is: “Can I upgrade my Centricity?”
The answer is: “Yes”. You can run any version of Faxcom CV or Suite for Windows since 9.06.0990 with any version of Centricity.
The Steps to configure the new version of Centricity follow:

  • Uninstall any old versions of Centricity, and delete their directories.
  • Uninstall and reinstall OR upgrade the Faxcom Clients, using the install package which is under the FaxcomQ share.
  • Check and if necessary, correct the following items in Centricity, which might be wiped out by the upgrade:
  • Administration, System, Faxcom:  enter path to the faxcomQ
  • Administration, System, Faxcom:  enable checkbox for “save successfully sent faxes”
  • Administration, System, Faxing (clinical):  select Biscom Fax Printer
  • Update Centricity client on your FaxcomQ system to get the current version of SQL Native Client or Oracle Logician, required for the optional “Fax Status – Flags for failed faxes” feature. Log into Centricity once. Then run the 32 bit ODBC utility. In 64 bit Windows, please run C:windowsSysWOW64odbcad32.exe. Make a new ODBC object like the old one, but with the new SQL client version.
  • If you have changed your llogicdatain path, be sure to change it in the FaxcomQ Centricity setup. 

This month’s Tech Corner brought to you by Anne McCrosky, Biscom Technical Support

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or www.biscom.com/support


News
Events & Live Webinars
Demo Schedule
Featured Articles
Tech Corner

Visit our blog: www.biscom.com/company/blog/

Register for a webinar today or view our featured On Demand webinars at your convenience.

News 

Biscom Earns TopTenREVIEWS’ ‘Silver & Excellence Awards’ for 2014 Best Business Fax Service

According to the review:  Biscom is one of the best enterprise fax services available. With a large feature set, outstanding tracking tools and strong security, this faxing service is an excellent option for a business of any size.  Read more.

Demo Schedule

Learn about some of the benefits of Biscom Secure File Transfer in a short demonstration.

Demo schedule 2014

Join our product demonstration for Biscom’s newest solution:
Introducing Verosync - Enterprise File Synchronization and File Sharing Solution
Date: July 10, 2014
Time: 2:00 – 2:30pm ET
Register Today!

Featured Articles 

Why The World Is Not Ready to Share Sensitive Information
Can Box, the secure file-sharing service, persuade investors in its coming IPOs that it can eventually overcome the wariness or inability of some businesses – especially those dealing with sensitive financial information or health records – to use online services? It is a risky bet at best. Here is why.  Read more.

Is Freemium Really Free
While freemium may work for consumer products and services with a low-touch sales model, enterprise/B2B customers often want to talk to a real person to understand requirements, make sure they will receive business-class support, work through the various anomalies that are inevitable in a large corporate user group, and build a real relationship and partnership with their vendor.  Read more.

Enterprise File Synch Hopes to Drop Dropbox
“Enterprise-grade synchronization, control and dependability, with feature-rich yet highly secure document delivery, accommodating both cloud and on-premise, are exactly what companies need.”  Read more.


Tech Corner

Moving an SSL Certificate from Apache to IIS

Migrating an SFT server from an Apache web server to an Internet Information Server (IIS) requires moving the SSL certificate and private key to IIS. Apache stores the certificate and key files in a different format than is required by IIS, so the first step is to convert the files to a format that can be imported. The same process applies whether you are moving from a Linux SFT server to a Windows SFT server or if upgrading a Windows server from an old version of SFT that supported Apache on Windows.

In Apache the certificate file and the private key file are separate files in the PEM format (base64 encoded x.509 certificate format). To import into IIS these need to be converted to a single PKCS12 format file that contains the certificate, the private key, and optionally any required intermediate certificates. The tool used to do this is openssl (which will be installed with any implementation of Apache).

If your certificate file is named cert.crt, your private key file priv.key, and you have an intermediate ca certificate named intca.crt the command line to convert to a PKCS12 file called cert.pfx would be:

openssl pkcs12 -export -out cert.pfx -inkey priv.key -in cert.crt -certfile intca.crt

You will be prompted for a password to protect the file. This password will be needed to import into IIS.

If the openssl program is not run in the same directory as the certificate files the full path to the files is required.

The –certfile parameter is optional and only necessary if there is an intermediate certificate file required for this certificate. Intermediate certificates can also be imported into IIS separately and do not absolutely need to be included in the PKCS12 file.

Now all that remains is to import the PKCS12 file you created into IIS. In the IIS Management console select your Web Server in the left pane and then select Server Certificates under IIS in the main window. Then choose Import from the right pane and follow the wizard. You will be prompted for the PKCS12 file, and then the password you gave the file. Once the import is done you will be able to use the certificate for SSL on IIS.

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or www.biscom.com/support


News
Events & Live Webinars
Demo Schedule
Featured Articles
Tech Corner

Visit our blog: www.biscom.com/company/blog/

Feature Webinar:

Learn how FEGS / AllSector have improved cost and productivity ROI using Secure Fax Hosting with FAXCOM Anywhere.
View the webinar.

News

Biscom Customer Training: May 19-21 at Biscom Headquarters in Chelmsford, MA.  Please see biscom.com/support/training for more information.

Demo Schedule

Learn about some of the benefits of Biscom Secure File Transfer in a short demonstration.

Featured Articles

Biscom’s FAXCOM Fax Server Enabled PASWMO to Maintain Business Continuity

Pediatric Associates of Southwest Missouri (PASWMO) was able to keep its operations going during an emergency thanks to the deployment of Biscom FAXCOM Fax Server; the product allowed PASWMO to ensure continuity of business after a recent crisis: a massive tornado destroyed its primary office location in Joplin, Missouri.   Read more.
Cloud Faxing: New-Age Faxing Combined with the Cloud Can Meet Today’s Complex Compliance Environment

Here are the most important considerations to look at when evaluating digital HD-IP Fax, High-quality color digital transmission, Encryption and direct point-to-point transmission, Ability to run on a virtualized fax server.  Read more.

The Obvious — And Not So Obvious — Facts About Secure Information Exchange

Locking down information is a difficult task. The Internet, highly connected corporate networks, and a multitude of information delivery and sharing applications, including email, have made companies extremely permeable with respect to the inflow and outflow of data. Of particular importance is the potential transfer of sensitive information to unauthorized recipients.  Read more.


Tech Corner

Easy Faxing from Outlook

Did you know? It’s quick and easy for end users to send faxes from Microsoft Outlook using Biscom’s fax servers and/or Biscom hosted fax solutions!  Your users are already familiar with using Outlook to send and receive email, so we’ve integrated fax right into their accustomed workflow.  Using it to send faxes is a snap, with little additional user training.  You have the option of using the simple fax address method (faxnumber@domain), selecting an existing fax recipient from your address book, or using the Biscom developed Outlook extension which further simplifies the experience by providing an easy-to-use template for sending.

Creating a new fax message is simple.  Click Add Recipient and type in a name and number.  All that’s left to do is to add your message, attachments, and send just like you would for any email.  The Fax Options and Sender Information buttons allow you to add additional information to the cover page and choose a priority scheduling, cover page, and so on…

Did you get a reply to your fax?  Received faxes come in as a typical email message containing a PDF file with attachment.  Since they’re just emails, you can read, archive, or forward the faxes to anyone within your organization.

The Outlook extension can be used in conjunction with premise fax servers or either of our cloud based FAXCOM Anywhere hosted solutions, Enterprise or Office accounts.  An Outlook extension preconfigured for the FAXCOM Anywhere Office hosted servicer is available upon request.

The Outlook extension integrates into your users’ pre-existing email workflow.  While it’s not required to be installed the Outlook extension reduces support costs by eliminating many user questions and can be deployed via Group Policy or other desktop software distribution applications.  Regardless of your choice of method, with Biscom’s fax software, sending a fax from Microsoft Outlook is as simple as sending an email.

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or www.biscom.com/support

 Biscom_header

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Follow our blog:
http://www.biscom.com/company/blog

 

News and Events

Featured Articles of the Month

Live Webinars

Tech Corner

- – - – - – - – -

“Biscom provided the best out-of-the-box solution for Teleflora. Their support documentation was excellent, answering virtually all of our questions before we even had to pick up the phone.”

- Mark Quigley, Senior Systems Engineer

- – - – - – - – -

“Implementing Biscom’s fax solutions has resulted in big savings in both time and money, in addition to a significant impact on customer satisfaction levels. Biscom is exactly what we were looking for!”

– Subhadip Chatterjee, VP of Information Technology

- – - – - – - – -

 

To share your experience with us please send to marketing@biscom.com

 

News and Events
centricity_live_2014Biscom will be exhibiting at Centricity Live 2014, May 4-7 in Denver, CO. Stop by and visit with us!
Biscom Customer Training: May 19 – 21, 2014 at Biscom Headqarters in Chelmsford, MA. Please see http://www.biscom.com/support/training/ for more information.
13 Quick Questions – 1 Big Chance. Take the Biscom Survey Today.
Biscom invites you to participate in a short survey on file transfer, sharing and synchronization: https://www.surveymonkey.com/s/9ZBK3G2
What’s in it for you? Two things.
1. Your participation entitles you to a full copy of the survey results. Learn what others are thinking around security risks, compliance, budgeting and the future of file transfer.2. You will be entered to win a $100 AmEx gift card, winner to be drawn at random once the survey closes.We hope you’ll participate and good luck in the drawing!


Featured Articles of the Month

Analyzing LTNY: Lawyers Want Easy Tech With More Tools

“This year, the watch words for legal technology are “easy” and “more.” Legal technology should not make the business and practice of law more difficult, and lawyers should get more, not less from their investments in technology; so make that “more easy,” please.” Read more.

Seven Tips to Improve and Safeguard Secure Document Delivery Communication in the Face of Changing Regulations Due to ICD-10: A HIPAA Checklist

Since physicians and other providers use the ICD system to classify and code all diagnoses, symptoms, and procedures recorded in conjunction with hospital care, incorporating massive data changes that will be brought on from ICD-10 is forcing everyone to look at their systems, upgrade their software to accept the new codes and verify procedures/milestones for data sharing at the point of care. Read more for the seven tips.


Live Webinars

FTP or Secure File Transfer: What to use when?

Date:April 23, 2014
Time: 2:00 – 2:30pm ET

LIVE WEBINAR: Discussing the benefits and differentiators of FTP and Secure File Transfer in our efforts to help you make the right decision for your business.

Secure Fax Hosting

Date: April 29,2014
Time: 2:00 – 3:00pm ET

LIVE WEBINAR: Learn how FEGS / AllSector have improved cost and productivity ROI using Secure Fax Hosting with FAXCOM Anywhere presented by Aaron Matatov, Field Operations Manager at AllSector.


Tech Corner

Using a Shared Session Name for Inbound Fax Redundancy

There are many options for building a high availability FAXCOM environment, including leveraging Windows Clusters, redundant services across multiple data centers, high availability storage arrays, load balancers, web server farms, etc. Yes FAXCOM supports all of this, no we are not going to talk about any of it this month.

Instead we are going to talk one simple configuration option that provides inbound redundancy without any expensive hardware, software, or buzzwords: Shared RX Sessions.

A Fax Server delivers faxes to a Queue, which in turn delivers faxes to the end user. Each Queue has a unique session name that is made up of the name of the server it is installed on followed by the name of the queue, such as “Myservername_Queue01”. On the fax server inbound faxes are assigned to different Queues by this session name.

You can configure Queues to route faxes based on an arbitrarily assigned Shared RX Session name. The same shared name can be assigned to two (or more) queues. Once configured both queues can pick up inbound and deliver inbound faxes routed to that session name, and if one queue stops working for any reason the other queue will continue to deliver the faxes.

To configure a Shared RX Session in the FAXCOM Suite for Windows Management Console right click on the Queue you want to configure and select ‘Properties’. Near the bottom of the ‘FAXCOM Connections’ tab there is blank box labelled “Shared RX Session”. Type in the name you want to use for your shared session, such as “SharedRX”, and click ‘OK’. Repeat this process on your second Queue and assign it the same Shared RX Session name.

Now go to the fax server and launch the FAXCOM Server Administrator then choose ‘Inbound Routes’ from the ‘Configure’ menu. Your Shared RX Session name will appear as an available destination. Simply change your Default Route or any individual routes to route to your shared session and either Queue may pick up and deliver received faxes.

Shared RX Sessions automatically work for LDAP Users and Mailbox Server users. Additional steps may need to be taken for internal FAXCOM Users or for applications – contact Biscom Support if you have any questions.

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support


 

biscom_b

We have a new link for our blog:
http://www.biscom.com/company/blog

 News and Events

 Featured Articles of the Month

 Live Webinars

 Tech Corner

- – - – - – - – -

“Adoption by end-users was pretty much immediate and the initial feedback was that Biscom was quick and easy.”

– Scott Bolser, Messaging and Collaboration Team Leader

- – - – - – - – -

“Implementing Biscom’s fax solutions has resulted in big savings in both time and money, in addition to a significant impact on customer satisfaction levels. Biscom is exactly what we were looking for!”

– Subhadip Chatterjee, VP of Information Technology

- – - – - – - – - 
To share your experience with us please send to marketing@biscom.com

 News and Events

MBA_image

Biscom will be attending MBA’s National Technology in Mortgage Banking Conference & Expo March 18-21 at the JW Marriott in Los Angeles.  Visit us at booth 417 and learn what Secure File Transfer has to offer for your business.

CHUG_Spring_2014_image_600x118px

Biscom will once again be sponsoring and attending the Spring 2014 CHUG Conference, April 3-5 in Las Vegas, Nevada.

Biscom Customer Training: May 19 – 21, 2014 at Biscom Headqarters in Chelmsford, MA.  Please see http://www.biscom.com/support/training/ for more information.

Biscom Launches Enterprise-Class Sync and Share Solution

verosync_200x87px

Simple and easy to use for end users, centralized management and control for IT

Just in case you missed it last month, we’re excited to introduce our newest solution, Biscom Verosync, an enterprise-class file synchronization and sharing (EFSS) solution.  Read more.


 Featured Articles of the Month

Top File Sharing Features That Make The Perfect Solution

Today, IT administrators and end users are clamoring for safe, easy, trackable ways to have updated files at all times. The flexibility of any product, working within physical, virtual, or cloud infrastructure, means faster deployment and easy collaboration inside and outside of the enterprise. If an enterprise solution can meet these needs, it can become a perfect solution for everyone in the enterprise.  Read more.

Sync and Share with Biscom

Having access to files any time and from any location is not a new need. However, today the amount of data being created, distributed and shared is growing exponentially. The “flattening” of the world, through globalization, offshoring and outsourcing, has also created greater communication needs among partners and workers as network orchestration has increased.  Read more.

It’s not just retail…University of Maryland joins Target in data breach trouble

UMD_image

University of Maryland suffered a large data breach last week when information for over 300,000 people including names, Social Security numbers, dates of birth and university identification numbers was stolen.  This latest breach occurs just when the media coverage of Target’s data loss was just quieting down.  Read more.


 Live Webinars

Stop Sending Large Confidential Files Through Outlook

Date: March 19, 2014
Time: 2:00 – 2:30pm ET

LIVE WEBINAR: Discussing the benefits of sending and receiving files through Biscom Secure File Transfer in order to eliminate many of the issues related to email attachments. 

register_now_webinar

Five Things About Fax That You Should Know

Date: March 26, 2014
Time: 2:00 – 2:30pm ET

LIVE WEBINAR: Disproving the most common fax fallacies across industries.

register_now_webinar


 Tech Corner

Java LiveConnect Calls

 

You might wonder why your users are getting warning pop-ups and other messages about the SFT Java applet. A little background on why this was happening might help you understand why we had to update our code to better handle the Java warnings.

 

LiveConnect is a technology for rich internet applications (RIA) that allows Javascript to make calls to RIAs, such as the SFT Java applet. Starting with Java 7 update 45, released back in October 2013, LiveConnect calls were no longer allowed to run by default, causing many applications using LiveConnect, including SFT, to show warning messages.

 

Because there are ongoing issues with LiveConnect and no resolution in sight to remove the warnings, we have moved the file attachment process to a separate web page that does not use LiveConnect. The SFT  version 4.3.1036 applies these fixes to address the LiveConnect warnings. We have upgraded many of our customers already – if you haven’t upgraded, please contact support to schedule a time to perform the upgrade, which is free for all existing customers.

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support


The Leader in Secure Enterprise Fax and File Transfer

biscom_b

Follow our blog http://www.biscom.com/company/blog

 News and Events

 Featured Articles of the Month

 Live Webinars

On Demand Webinar

 Tech Corner

- – - – - – - – -

“Biscom was a win/win for IT and the staff.  If a client needs a file right away, an attorney or paralegal can send it without any – or with minimal – IT involvement.  And IT gets to sleep at night”

– Arron Johnson, IT Director, Outten & Golden

- – - – - – - – - “We looked at other file tranfer solutions but none were as easy to use and as secure as BDS.”

– Dave Brown, CISSP, AVP, Information Risk/Security Architect, Rockand Trust Company

- – - – - – - – -
To share your experience with us please send to marketing@biscom.com

 News and Events

Biscom Launches Enterprise-Class Sync and Share Solution

verosync_200x87px

Simple and easy to use for end users, centralized management and control for IT

We’re excited to introduce our newest solution, Biscom Verosync, an enterprise-class file synchronization and sharing (EFSS) solution. Verosync brings syncing simplicity to users while allowing IT staff to maintain control over data in their network. This flexible solution works within any organization’s existing infrastructure.  Read more.

legal_tech

Biscom will be an exhibitor at this year’s LegalTech New York 2014 on February 4-6 at Hilton New York Hotel.  Visit us at Booth 1615!  Don’t forget to stop by and take the Biscom Challenge!  

MBA_image

Biscom will be attending MBA’s National Technology in Mortgage Banking Conference & Expo March 18-21 at the JW Marriott in Los Angeles.  Visit us at booth 417 and learn what Secure File Transfer has to offer for your business.


 Featured Articles of the Month

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10 Things To Ensure Secure File Transfer

Email is the backbone of most enterprise organizations’ communication infrastructure and an incredibly useful tool for business. However, email has also become the de facto file transport system for most organizations, a role it was never intended to play. As a result, large file transfers sent through email impede efficient email server performance and present security concerns, resulting in slow message delivery times, higher storage costs, slower backups and restores.  Read more.

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10 Ways File Sharing Will Change in 2014

Data security is on everyone’s mind. If even giant companies like Target can’t keep their customer data safe, how can a small business owner do it?  Bill Ho, president of file transfer solutions provider Biscom, offers 10 predictions on how security and storage needs will impact large file transfers in 2014.  Read more.


 Live Webinars

Say Goodbye to FTP Servers

Date: February 12, 2014 Time: 2:00 – 2:30pm ET

LIVE WEBINAR:  Most organizations have outgrown the limitations and unfriendliness of the ubiquitous FTP server for sharing files, and now require a solution that is simple, secure, and functional.  The ideal solution should also be easy to manage by the IT team, and support robust reporting and auditing.

Biscom Secure File Transfer is:

  • Easier to use than FTP
  • More secure and manageable
  • More automated, e.g. user management
  • Self-service – no IT involvement needed
  • Auditable with reports suitable for compliance needs

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Virtualizing your fax solution… You Can Do It!  Here’s How

Date: February 18, 2014 Time: 2:00 – 2:30pm ET

LIVE WEBINAR: More and more companies have come to realize the cost savings and productivity benefits derived from implementing a virtual fax solution and connecting to a FoIP (Fax over IP) environment. In fact, even if you do not have a VoIP network in place today, you can still implement FoIP and virtualize your fax server through use of the Dialogic Brooktrout SR140 fax software and media gateway.

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 On Demand Webinar

Cybercrime is endemic.  Protect your data. featuring: Wayne Dunn, CTO and Senior Vice President of HarborOne Bank.

During his discussion he covered:

  • Key banking security issues, including regulatory compliance
  • Verification of third party IT vendor security
  • Monitoring and segregating customer data
  • Mobile banking and BYOD security
  • Cloud vs on premise
  • Securing document exchange with customers and vendors

View the on demand presentation


 Tech Corner

Merging and Splitting Packet captures

Over the last couple of months we looked at using Wireshark to capture network traffic and analyze Fax over IP (FoIP) calls as well as using the command line utility Dumpcap.exe. This month we will look at two more command line utilities, Editcap.exe and Mergecap.exe.

Large FoIP captures can be too big to open in Wireshark for analysis, and it becomes necessary to split them into smaller files. Editcap can be used to break up large trace files. How large a file can be opened in Wireshark depends on the resources of the system being used to open the file, but 1,000,000 packets is a good size to start with, which will result in a file about 100-125Mb in size.

Sometimes a third party (a SIP provider for example) will supply Signaling (SIP or H.323) traffic in a separate capture file from the media traffic (t.38 or g.711). Mergecap will join two separate capture files together and automatically take care of sequencing all the packets in the correct order.

Wireshark command line utilities are located in the Wireshark program directory (c:program fileswireshark). Each utility in the Wireshark directory has a corresponding html file that documents usage.

To use editcap to split a large capture into 1,000,000 packet files use the following command line:

editcap.exe –c 1000000 c:capturebig.pcap c:captureout.pcap

The –c parameter is the number of packets for each output file, followed by the name of the input file (the file that will be split) and then the name for the output file. Editcap will make multiple output files with sequential names that start with what is specified on the command line for the output filename.

The simplest use of mergecap is:

mergecap.exe –w c:capturemerged.pcap c:captureinput1.pcap c:captureinput2.pcap

The –w parameter is the output file to write and that can be followed by any number of input files.

If merged.pcap turns out to be 3Gb in size you know what to do with it!

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support


 

Biscom Product News for Secure Fax and Secure File Transfer

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The Leader in Secure Enterprise Fax and File Transfer

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Follow our blog http://www.biscom.com/company/blog

- – - – - – - – - “Biscom was a win/win for IT and the staff.  If a client needs a file right away, an attorney or paralegal can send it without any – or with minimal – IT involvement.  And IT gets to sleep at night”

– Arron Johnson, IT Director, Outten & Golden

- – - – - – - – - “We looked at other file tranfer solutions but none were as easy to use and as secure as BDS.”

– Dave Brown, CISSP, AVP, Information Risk/Security Architect, Rockand Trust Company

- – - – - – - – -
To share your experience with us please send to marketing@biscom.com

 

News and Events

 

Biscom-secure-mail-logo-300x102

Biscom SecureMail offers simple, reliable, secure file transfer with the benefits of the Cloud.  Biscom SecureMail enables lightning fast set up, simple billing and world class support. Files that are sent using Biscom SecureMail automatically are deleted after 30 days. 

MobileIronAppConnectI

The Biscom integration with MobileIron AppConnect ensures employees can securely exchange files from their mobile devices while IT has the policy controls it needs to secure and manage corporate data.  Learn how MobileIron Enterprise Mobility Managment and Biscom Secure File Transfer combine to secure access and exchange of confidential data on personal mobile devices.

MobileIron_and_Biscom_play

As the National Roadshow entitled, “How to Lock Down BYOD Data with Mobile Device Management and Secure File Transfer” comes to a close there’s one last stop on January 7 in Boston.  Attendees will learn the practical steps legal professionals can take to diffuse security threats on BYOD and document exchanges.


Featured Articles of the Month

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No one appreciates a fair-weather friend, the kind that is only around when something is in it for them, and quick to disappear when help is needed. But fake friends are even worse, the social profiles of people who simply do not exist in the real world. However, such profiles serve as bait, whether to collect information, or send out malware, or believe it or not, corporate espionage.  Read more.

datacenterpost

As one of the country’s leading civil defense litigation law firms, and with a practice group specifically focused on privacy and data security matters, Marshall Dennehey Warner Coleman & Goggin takes the protection of its clients’ data very seriously. Secure file transfer means everything. In an effort to maximize safeguards, Marshall Dennehey’s management identified a need for secure file transfer technology that would meet and/or exceed security and regulatory requirements; provide an intuitive, self-service solution for its attorneys and clients; and integrate and interoperate with existing applications.  Read more.

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In 2014 and beyond, we will see virtualization and faxing meet with more emphasis on faxing. You may ask: “Do people still fax?” The answer is, they absolutely do, in greater numbers each year. What’s changing is that they’re not faxing from fax machines anymore-they’re faxing from desktops, email-to-fax services, multi-function devices, and of course, from enterprise-strength computer-based solutions. Read more.

VIB

Ten things you didn’t know about Biscom:

  1. Biscom is the leader in secure enterprise fax and file transmission
  2. BiscomSFT can run on your own network, completely configured and customized for your business
  3. Biscom supports iPad, iPhone, Android, other mobile devices

Read more here


Live Webinars

Free Webinar – Automate Electronic Faxes within SharePoint, January 14

LIVE WEBINAR:  As more and more businesses are adopting Microsoft SharePoint to access shared workspace information stores, and documents, there is greater demand to include automated faxing capabilities within SharePoint.  With Biscom’s Enterprise Fax software for SharePoint, organizations can now

  • Automatically route incoming faxes as searchable PDF files into document libraries
  • Extract information from the fax image such as bar code data and auto populate document libraries
  • Receive notification via email when a fax is delivered into SharePoint
  • Send outbound faxes from document libraries with audit and tracking capabilities

Please join us on January 14 at 2pm ET for this free informational webinar and learn how you can integrate fax with SharePoint.**Register here:  Join us on January 14 at 2pm ET for an informational webinar

 

Free Webinar – Best Practices for Mitigating Risk of Bank Data Breach, January 22

LIVE WEBINAR:  Cybercrime is epidemic and banks and credit unions are being targeted as a rich source of credit and personally identifiable data.  Biscom is pleased to sponsor an important webinar that will feature Wayne Dunn, CTO and Senior Vice President of HarborOne Bank.  Wayne will present strategies and best practices implemented at HarborOne to mitigate the risk of security breach and protect customer information.  The webinar will also overview Biscom Secure File Transfer, including how leading financial services organizations are deploying Biscom to protect document exchange with customers and business partners.

**Register here:  Please join us January 22 at 2pm ET for this educational webinar


Tech Corner

Capturing Fax over IP Calls from the Command Line

Last month we talked about using Wireshark to capture and analyze Fax over IP calls. This month we are going to show how to take a capture from the command line. Wireshark includes a number of command line utilities, and dumpcap.exe is can be used for creating a capture from the command line.

Running Wireshark is useful for short captures and test calls, but sometimes you need to take long captures in a high volume environment. If you are trying to capture an intermittent problem that occurs in a production environment, you may want to capture all calls for an hour and then go back and analyze them later. The resulting capture will be very large, and capturing with the full Wireshark application will require considerable system resources, which could be a problem on a busy 96 port fax server.

Dumpcap.exe can take a capture from the command prompt. It can be set to filter only specific traffic for a fixed duration. Dumpcap is located in the Wireshark program directory (c:program fileswireshark). Each utility in the Wireshark directory has a corresponding html file that documents usage and all the available options.

In this example we are going to capture all traffic between the FoIP Gateway and the fax server for one hour into a file called test.pcap. The FoIP gateway is 10.1.1.10 and the fax server is 10.1.1.20:

dumpcap.exe -w c:capturetest.pcap -f “(src host 10.1.1.10 and dst host 10.1.1.20) or (src host 10.1.1.20 and dst host 10.1.1.10)” -a duration:3600

The –w parameter is the output file to write to. This file can be opened in Wireshark after the capture is complete. The file does not need to be opened on the computer where the capture was taken but can be opened on any system with Wireshark installed.

The –f parameter is the filter parameter. In this example we are only capturing traffic from the gateway to the fax server or from the fax server to the gateway.

The –a parameter is the autostop condition. In this example we specified a duration of 3600 seconds (1 hour).

If you have more than one network interface in the fax server you will need to specify which interface to capture with the –I switch (see the dumpcap.html file in the wireshark directory for usage).

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support


 

Biscom Product News for Secure Fax and Secure File Transfer

Share on Facebook Share on LinkedIn Share on Twitter Share on Google+ Share on Email

                                                                        

                                    

The Leader in Secure Enterprise Fax and File Transfer

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Follow our blog http://www.biscom.com/company/blog

- – - – - – - – - “By partnering with Biscom, we were able to meet pending meaningful use objectives, all in a user-friendly, easy-to-install, and easy-to-train-on system, right out of the box.”

– Mark Haas, Associate Director of Health Information Services – - – - – - – - – “Biscom Delivery Server helps IT provide services that are specific to our business needs. People need to send large files and now we can help them do that. Instead of saying no you can’t send that file, it’s too large, we now say you can send it with BDS.”

– Scott Bueffel, Messaging Administrator

- – - – - – - – -
To share your experience with us please send to marketing@biscom.com

 

News and Events

 

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We invite you to visit our redesigned website: www.biscom.com Our goal was to streamline our content to ensure you quickly find the information you need.  We welcome any feedback you have on the site.

Biscom and MobileIron Showcase Mobile Device Management and Secure File Transfer During Multi-City National Roadshow

Biscom and MobileIron, the leader in enterprise mobility management, are collaborating with the International Legal Technology Association on a 12 city seminar tour titled “How to Lock Down BYOD Data with Mobile Device Management and Secure File Transfer”.   The seminar showcases how the combination of mobile device management and secure file transfer enables legal IT professionals to gain control of firm data on attorney-owned mobile devices. Attendees will learn the practical steps legal professionals can take to diffuse security threats on BYOD and document exchanges. In December and January the seminar tour will visit the following cities:


Featured Articles of the Month

mobile_enterprise Marshall Dennehey Warner Coleman & Goggin, a civil defense litigation law firm, routinely counsels clients about how to manage the risks associated with data breaches and data security. The firm examined numerous document exchange software products based on functionality, integration capabilities, and costs. After researching several on-premises and cloud file-transfer options, Marshall Dennehey selected Biscom Secure File Transfer. Read more.

bank_systems_technology As more employees began clamoring to use commercial services such as Dropbox and SendThisFile to transmit ever-larger files to clients and partners, Rockland Trust needed a secure and compliant method to meet the demand. “Because we block such commercial sites to meet security, risk and compliance requirements, people were increasingly frustrated,” recalls Dave Brown, AVP for information risk and security architecture at the Rockland, Mass., bank. Read more.

esecurity_planet Since Dropbox entered the world in 2009, the name has become a well-known part of the IT lexicon for file synchronization and sharing. Dropbox attained its popularity by creating a service that is very easy to use. The simplicity that Dropbox has created for sharing files with others or even with your own PC and mobile devices, however,  also causes massive concern for the CIO, CISO, and others who are responsible for corporate and network security. Read more.


Press Releases

Biscom President Bill Ho Wins 2013 Executive of the Year Award

BestinBizAwards-2013-bronze_(1) Biscom is pleased to have been honored for Bill’s work driving our efforts to help organizations securely communicate mission-critical information through our unparalleled secure file transfer and enterprise fax solutions. Read more.

 

AvayaBiscom, Inc., a leader in secure document delivery, today announced that its FAXCOM fax servers are compliant with key unified communications solutions from Avaya, a global provider of business collaboration and communication software and services. Read more.


Live Webinars

Free Webinar – Protecting Your Corporate Documents – Top Secure File and Fax Delivery Trends

LIVE WEBINARPlease join us on December 17 at 2pm ET for the educational webinar on exploring how companies can increase their confidence when sharing information, meet compliance requirements, and become more productive, while also reducing costs and saving time using the most advanced fax and secure file transfer solutions available.

In this webinar we will explore:

  • Security and encryption techniques and architectures
  • Secure file transfer and secure fax technologies that will replace existing FTP and fax solutions
  • Considerations for high scalability deployments

**Register here:  Join us on December 17 at 2pm ET for an informational webinar

 

Free Webinar – Are your fax documents meeting HIPAA regulations?

LIVE WEBINAR:   Please join us December 19th at 2pm ET for an informational webinar Learn how Biscom helps organizations ensure sharing PHI and sensitive documents are done in a secure and auditable manner while aiding compliance with HIPAA regulations.

This webinar will expore

  • Encrypted data at rest
  • Routed to a secure client providing an audit trail
  • Authenticated access ensuring the right recipient receives the right document
  • Direct Active Directory integration with ease of use with single user sign-on

**Register here:  Please join us December 19th at 2pm ET for an informational webinar.


Tech Corner

Trouble shooting Fax over IP calls with Wireshark

When faxing over an IP network it is sometimes necessary to look at the actual network traffic to identify configuration or network errors. A network protocol analyzer is the tool used to look at network traffic at the packet level and is used to diagnose any network activity, not just Voice and Fax over IP traffic. Wireshark is a widely used and recognized protocol analyzer that is free and can be downloaded from www.wireshark.org. It is Fax over IP aware and has built in tools to trace FoIP calls.

Analyzing fax calls is a two-step process. First you need to capture network traffic into what is known as a capture or trace file, and then you need to analyze that file. Wireshark can also be used to open and analyze traces that have been provided by another party, such as an IP telephony provider.

To take a capture from the fax server install and run Wireshark. If the fax server has only one network interface you can just select Capture, then Start from the menu or use the Start a new capture button. If there are multiple interfaces you need to tell Wireshark the interface to capture, which needs to be the interface that is used for the FoIP traffic. Choose Capture then Interfaces from the menu or select the List the available capture interfaces button. Make sure to capture at least one complete fax from start to finish before ending the capture (Capture then Stop from the menu orthe Stop running the live capture button).

To show the fax calls in the trace choose Telephony then VoIP Calls from the menu. A window will open that lists all the call in that capture. From this window highlighting a call and selecting the Flow button will bring up a detailed graphical display of that call, including signaling and t.38 messages. Sometimes the reasons for a call terminating are obvious just by looking at the call flow. In other cases you may be asked to send the capture file to Biscom or to your VoIP provider.

Redirecting HTTP requests as HTTPS request in IIS or newer.

When using Microsoft IIS as the web server for Biscom Secure File Transfer, it is sometimes convenient to redirect  non-encrypted HTTP requests encrypted HTTPS requests.  This way users would not need to remember to type http:// in the addres bar of their web browser to connect to their SFT website securely.  Ports 80 and 443 must be opened on the web server for the redirect to work.

Download and Install URL Rewrite Module

1.  Visit web site: http://www.iis.net/download/URLRewrite 2.  Click Install this extension. 3.  Click Install Now, and Run urlrewrite2.exe. 4.  Follow on-screen instructions.

Configure URL Rewrite

1.  Launch Internet Information Services (IIS) Manager 2.  Expand server (left pane) 3.  Open URL Rewrite (content pane) 4.  Click Add Rule(s)… (right pane) 5.  Select Blank rule 6.  Click OK 7.  Name: HTTP to HTTPS redirect 8.  Under Match URL       a.  Requested URL: Matches the Pattern       b.  Using: Regular Expressions       c.  Pattern: (.*)       d.  Ignore case: checked 9.  Under Conditions       a.  Click Add…       b.  Condition input: {HTTPS}       c.  Check in input string: Matches the Pattern       d.  Pattern: off       e.  Ignore case: checked 10. Click OK 11. Under Action        a.  Action type: Redirect        b.  Redirect URL: https://{HTTP_Host}/R:1}        c.  Append query string: checked        d.  Redirect type: Found  (302)        e.  Click APPLY (right pane)

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support


Biscom Product News for Secure Fax and Secure File Transfer

Share on Facebook Share on LinkedIn Share on Twitter Share on Google+ Share on Email

                                                                        

                                    

The Leader in Secure Enterprise Fax and File Transfer

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Follow our blog http://blog.biscom.com/

- – - – - – - – - “We needed a system that would automatically send scheduling information to offline doctors via fax through our existing scheduling software. Biscom’s hosted fax solution is simply more reliable. Installation was straightforward, using it is simple – our customers are happy and so are we.”

- Wayne Tang, SCI Solutions – - – - – - – - – “Installing the Biscom Fax over IP solution has allowed us to grow and scale the solution with the lowest total costs of ownership. The biggest benefits – the solution is easy to use and flexible. I can be more productive and spend less time in the office.”

- Bob Long, RL Network Corporation
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To share your experience with us please send to marketing@biscom.com

 

 

 

 

News and Events

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Biscom President Bill Ho, will be featured on an industry expert panel, titled: “Bring Your Own Device”, on Wednesday, November 6 at 1:15 pm. Biscom will be a sponsor and exhibitor at this year’s Denver SecureWorld 2013 on November 5-6 at the Colorado Convention Center.Press Release Biscom to Showcase Secure File Transfer Solutions at Denver SecureWorld Expo 2013.  Biscom, a leader in secure document delivery, today announced it will be showcasing its secure enterprise file transfer solution at Denver SecureWorld Expo 2013 at the Colorado Convention Center, Denver, CO on November 5 – 6, 2013. Read more.


Featured Articles of the Month

toptenreviews-image “Biscom is one of the best services available and rightfully deserves our TopTenREVIEWS Silver Award. This faxing solution not only provides a wide selection of features, but it also offers strong tracking tools and outstanding security options that ensure the security of all your confidential data. Biscom is a business fax service that is very difficult to beat. This faxing solution provides a handful of exceptional tools that include the ability to schedule specific times for fax transmissions to send automatically, along with broadcast capabilities and automatic retries.” Read more.

LegalIT-image What Legal IT Administrators Really Think About Security and Mobile Access to Legal Data. Security is the perennial favorite as the number one challenge for legal IT administrators. Because of changing and tightening regulations and new policies regarding sharing certain types of personal or private information, every legal firm is looking for new strategies around delivering information and keeping it secure. Read more.


Live Webinars

Free Webinar – Is Hosted Fax Right for Me?

LIVE WEBINARPlease join us on November 5 at 2pm ET for the educational webinar on exploring if hosted fax is right for your current fax solution.

In this webinar we will explore:

  • The Current Fax Landscape
  • The Top 5 Reasons to Move to Cloud Fax
  • Biscom’s “FAXCOM Anywhere” Hosted Fax Offerings
  • Leverage Biscom’s Experience and Technology

**Register here:  Join us on November 5 at 2pm ET for an informational webinar

 

Free Webinar – Benefits of Virtual Fax Servers and Fax over IP

LIVE WEBINAR:   Please join us November 12 at 2pm ET for an informational webinar. Is your company thinking about going to virtual machines, to save money and help the environment? Are you thinking about going to a centralized faxing solution using fax-over-IP? Or both? Need some guidance before you start down that road?

This webinar will expore

  • Faxing real-time over IP networks instead of traditional phone networks
  • Leverage the ease and flexibility of a VoIP (Voice over IP) network for your faxing
  • Allows you to configure and run a software-only fax server

**Register here:  Please join us November 12 at 2pm ET for an informational webinar.

At your convenience: View On Demand webinars here http://www.biscom.com/resources/webinars.htm


Tech Corner

Business Continuity with Biscom’s FAXCOM Anywhere

 

If your business processes include fax as a mission critical component, then you know how critical it is to make sure faxes get sent out in a secure and timely manner. When an important financial deal is hanging in the balance, or when a surgical team is waiting for approvals to perform a transplant, your fax server can’t be busy or even worse, down while critical or time-sensitive documents need to be sent or received. While you can always expand your fax footprint or add redundant servers to handle spikes in traffic, you should also consider a hybrid server and cloud solution. Biscom is the only solution that provides the exact same user interface on both its server and cloud products, creating a seamless experience for your end users. For existing Biscom fax server customers, you can configure your existing fax queues to point to Biscom’s cloud fax service for business continuity, disaster recovery, or to handle overflow traffic, all in a matter of seconds! Maximize your investment in Biscom and lower your total costs with a combined server and cloud hybrid solution. Contact us to find out more.

Secure file transfer known Issue alert:

When using Java 7u45 and Biscom Secure File Transfer to upload/download files, a warning message will be displayed such as the screenshot below.

Security_warning

The latest Java update (7u45) has new security measures when launching signed applets. Java now checks a few new attributes in the Jar’s manifest file to ensure the applet is allowed to run from the domain the client is connected to.

We are currently investigating the issue. In the interim, click “Allow” to proceed with using BiscomSFT.

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support/versions.htm 


Biscom Product News for Secure Fax and Secure File Transfer

Share on Facebook Share on LinkedIn Share on Twitter Share on Google+ Share on Email

                                                                        

                                    

The Leader in Secure Enterprise Fax and File Transfer

biscom_b

Follow our blog http://blog.biscom.com/

- – - – - – - – -

“Installing the Biscom Fax over IP solution has allowed us to grow and scale with the lowest total costs of ownership. And the best part -  it’s so easy to use!”

- Bob Long, RL Network Corporation
- – - – - – - – -
“…This has been a stable platform and has met our expectations and those of our clients in regards to speed, efficiency, and volume.”
- Allan Owens, Railcar Management
- – - – - – - – -
“We looked at other file transfer solutions but none were as easy to use and as secure as Biscom”
-David Brown, Rockland Trust
- – - – - – - – -
To share your experience with us please send to marketing@biscom.com

 

 

 

 

News and Events

CUNA Community Credit Union & Growth Conference

Biscom will be sponsoring and exhibiting at the CUNA Community Credit Union & Growth Conference October 8-11 in Uncasville, CT.  Stop by and take the Biscom Challenge.

CUNA_conference_image

 

Tour to Highlight Critical Security Challenges Brought on by BYOD in Legal Environments

Biscom and MobileIron to showcase Mobile Device Management and Secure File Transfer during multi-city national roadshow:

  • Denver, CO – October 22
  • Minneapolis, MN – October 23
  • Chicago, IL – October 24
  • Atlanta, GA – October 29
  • Dallas, TX – October 30

Attendees will learn the practical steps legal professionals can take to diffuse security threats on BYOD and document exchanges.

Don’t forget to stop by and take the Biscom Challenge!

Denver SecureWorld 2013 

Biscom will be a sponsor and exhibitor at this year’s Denver SecureWorld 2013 on November 5-6 at the Colorado Convention Center.  Biscom President, Bill Ho will be speaking on MDM/BYOD at the conference.

secureworld_expo_image


Customer Training

FAXCOM Essentials Training Whether you’re new to FAXCOM fax servers or have been managing them for years, the hands-on experience provided in this training course will ensure you always get the most out of your Biscom fax server solution.

**Register here: Please join us October 28-30, 2013 at Biscom Headquarters, Chelmsford, MA

Tuition: $1,995.00*

Customer Webinar Series

Fax Over IP

LIVE WEBINAR:  Please join us on October 9 for the last session in our customer webinar series.  We will take a closer look at Fax over IP. More organizations have come to realize the cost savings and productivity benefits that derive from deploying a FoIP server. In fact, even if you don’t have a VoIP network in place today, you can still implement FoIP and virtualize your fax servers through use of the Dialogic Brooktrout SR140 fax software and media gateway.

**Register here: Please join us October 9 at 2pm ET for an informative webinar.


Live Webinars

Virtualization, Security and Mobility

LIVE WEBINARPlease join us on October 15 at 2pm ET and learn how fax has evolved into an advanced document management  technology offering significant cost, productivity, and security benefits to  today’s enterprises. Savvy organizations are deploying enterprise fax software to transform paper to digital media, automate mission-critical business processes and reduce costs.

**Register here:  Join us on October 15 at 2pm ET for an informational webinar

 

Strategies for your bank’s document exchange security and compliance

LIVE WEBINAR:   Please join us October 16 at 2pm ET for this important webinar and learn why leading community banks and credit unions have chosen Biscom to:

  • Secure the electronic transfer of commercial and residential loan documents
  • Secure file exchange with customers, auditors and board members
  • Comply with FDIC, NCUA and PCI security mandates
  • Facilitate large file transfer and reduce email storage costs

**Register here:  Please join us October 16 at 2pm ET for an informational webinar 

 

Improve Email Security and Performance with Biscom Secure File Transfer 

LIVE WEBINAR:   Please join us October 29 at 2pm ET for an informational webinar.  While email is still the de facto method of transferring files, the threat of confidential data breach is increasing exponentially as the hacker community is targeting email to steal intellectual property and confidential client data. Biscom Secure File Transfer works seamlessly and transparently with Microsoft Outlook to securely deliver emails with large attachments and confidential information. Email security and performance is improved, and knowledge workers no longer have to hassle with large attachment issues.

**Register here: Please join us October 29 at 2pm ET for an informational webinar.

At your convenience: View On Demand webinars here http://www.biscom.com/resources/webinars.htm


Tech Corner

FAQ’s:

Q: How can I check what features are included on my SR140 license?

A: To check whether features like G.711 passthrough faxing and V.34 high-speed faxing are enabled on your SR140 license, you can run a quick command-line program– without having to stop your FAXCOM service!  Simply open a comman window to “/Program Files/Biscom FAXCOM Server/u/FAPI/TR1034/Bin” and type “feature -m41 -q”, then hit the <enter> key.  All the features that your SR140 as enabled as part of its license will be displayed.  If the value next to a feature parameter is “0″, then that feature is not part of your SR140 license.

Note: in the above directory string, 64-bit Windows systems will likely have installed the Biscom software under the “Program Files (x86)” directory.

If you need a feature added, contact your Biscom sales account executive to work out getting a feature pack upgrade, which you will add to your existing SR140 license.

Q:  The new SFT 4.3 version has an HTML 5 component in secure workspaces – what is this?

A:  HTML 5 components are gaining popularity as a cross-browser technology that enhances the user interface and adds support for dragging and dropping entire folders into a workspace.

For questions on Biscom software versions or upgrades, please contact us at 1-978-250-8355 or http://www.biscom.com/support/versions.htm 


Biscom Product News for Secure Fax and Secure File Transfer

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