North Shore Medical Center Transitions Central Scheduling
to Paperless Workflow
One of the largest regional healthcare providers in Massachusetts, North Shore Medical Center's Central Scheduling Office is responsible for receiving and efficiently processing the many daily requests for services such as MRIs, Cat Scans, and surgery. On average it had taken 90 seconds to take a paper fax into the scheduling step of their workflow. With Biscom's paperless Image Indexing solution, it now takes only 10 seconds - enabling the staff to schedule 500 appointments per day.
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The Wake County Public School System (WCPSS) uses BDS
One of the twenty largest school districts in the nation, WCPSS’s challenge primarily focused on ensuring privacy protection of confidential information. Each one of the district’s thousands of students and employees has a confidential file that must be maintained, in compliance with privacy laws, as well as shared with only the proper personnel.
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Large West Coast Law Firm uses Biscom Delivery Server (BDS)
With more than 500 attorneys and nearly 50 offices in major metropolitan areas,the firm’s challenge primarily focused on ensuring privacy protection of confidential client information. Multiple offices in many different cities also presented a logistical problem, how to rollout a new solution across the enterprise.
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SCI Solutions Supports Their Clients With FAXCOM Fax Servers
SCI Solutions provides a set of hosted, Web-based tools that allow hospitals, physicians, clinics and patients to organize orders, scheduling, pre-registration and patient billing information easily and efficiently. However, not all of their customers have access to computers. Learn how deploying FAXCOM Fax Servers enabled SCI Solutions to provide these users with an easier to use, more efficient fax solution.
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National Envelope Meets Communication Challenges with Biscom’s FAXCOM for iSeries
With over 20 locations from coast to coast, National Envelope has been manufacturing a broad range of envelopes for a diverse clientele for over 50 years. As a customer-centric organization, the company provides quotes, acknowledgements and other up-to-date information to customers in virtually any format requested, including traditional mail, email, EDI, XML and fax. With FAXCOM for iSeries, the staff have critical real-time visibility into the status of their fax traffic, resulting in more effective and economical faxing.
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Acclaris Sees Benefits from both Hosted & Premises-Based Fax Solutions
The leading software enabled service provider for employee benefits reimbursement, Acclaris' benefits reimbursement system receives 5000 faxes each day. Serving 30,000 customers across North America (many of them Fortune 500 and Fortune 50), the company needed to ensure that not a single claimant experience a busy singal when faxing in their receipts. By implementing both FAXCOM Server and FAXCOM Anywhere, Acclaris and its clients can always send and receive faxes, regardless of whether the fax server is down for maintenance or peak fax traffic exceeds the available bandwidth.
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The Transcription Center Prescribes BDS for their Clients
The Transcription Center receives dictation from their customers in the form of digital audio files, and then distributes these files to their staff of transcriptionists.
A number of challenges were inherent in meeting the customers’ needs, including usability, secure file transfer, working with large files, as well as timing and coordination. With BDS, The Transcription Center is not only saving time and money; it’s providing an even easier and more secure solution for its busy clients.
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Building Materials Supplier Finds Reliability with
Fax Server Solution for SAP
The Wolf Organization previously spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week, averaging one to three pages per invoice. With AventX SAP Connector for automating the fax delivery of purchase orders, invoices and acknowledgements, they now automate the fax delivery of approximately 35,000 pages per month of mission-critical documents across the company.
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Benefit Plans Incorporated (BPI) Plans a Successful Future with BDS
With a focus on retirement plans, 401Ks, and profit-sharing plans, BPI helps their clients set up employee plans, administer those plans, and consult with employees on benefit plan changes and modifications. This outsourcing, however, requires that BPI's clients share personnel and financial data - much of it confidential. With over 600 customers in multiple US states, BDS has almost completely eliminated paper from BPI's updating process while keeping their clients' data safe.
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Advanced Home Care Streamlines and Simplifies With
FAXCOM Suite for Windows
In recent years Advanced Home Care had extended operations into Virginia and has grown to nearly 1,000 employees. Though welcomed this rapid growth lead to some technical headaches with their existing document delivery solution. Not only was Biscom's FAXCOM solution able to handle their increased traffic, but its rules-based Advanced Fax Routing helped streamline their business processes while reducing the amount of fax numbers they needed - sometimes at a ratio of 6:1!
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Rogers Communications Integrates Easily To Oracle with Help From Biscom and STR Software
In April of 2006, Rogers Communications, Inc. investigated the Oracle faxing solution provided by Biscom, Inc. and STR Software. For over 18 years, the two organizations have partnered in developing automated document delivery solutions for UNIX, Linux, and MPE environments. With the flexibility of document types supported by Biscom’s FAXCOM solution, users of STR Software’s AventX solution enjoy reliable, automated, and interactive document delivery via fax, email and print of any output document.
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A New Day in the Life of an EMR – A Physician’s Perspective
According to Dr. Peter Barker, Family Doctors Treatment and Trauma Center in Swampscott, Massachusetts was “drowning in paper”. After a building fire years ago nearly destroyed the practice’s paper medical records, Dr. Barker set about looking for an EMR (Electronic Medical Records) solution that would not only make medical records keeping simpler, but also preserve the practice’s data in the event of disaster.
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FAXCOM Makes Dollars and Sense
When their original fax server solution wasn’t able to keep pace with their growing requirements, a large Fortune 500 lending institution upgraded to FAXCOM and realized huge savings in both time and money. With new fax functionality their old system couldn’t provide and better customer support, FAXCOM provided a better-integrated fax solution that makes life easier for both users and administrators.
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Carilion Saves Lives and Clicks with FAXCOM CV Plus
Carilion Health System needed to electronically transmit prescriptions to pharmacies from within their Electronic Medical Record (EMR) application - without creating additional work for their physicians or their IT staff. By implementing Biscom’s FAXCOM CV Plus, they were able to realize time and money savings for both groups. Read More »

Rothgerber, Johnson & Lyons LLP
Based in Denver, Rothgerber Johnson & Lyons LLP (RJ&L) is one of the ten largest legal practices in Colorado and the state’s oldest continuing legal partnership. A large percentage of the documentation that is passed back and forth between attorneys and their clients is sent via fax as it is the most efficient legally recognized communication method. Read about the positive results RJ&L received by implementing a FAXCOM solution. Read More »

Federated Co-operatives Limited
Federated Cooperatives Limited (FCL) is a co-operative retailing conglomerates in Western Canada comprised of 300 retail cooperatives serving as estimated 900,000 members throughout Canada. FCL uses Biscom's FAXCOM solution to keep their enterprise communications running smoothly. Read about Biscom's FAXCOM fax server solution and FCL. Read More »

RentGrow, Inc.
RentGrow, Inc. is a national information technology and service provider for the multi-housing industry. Specifically, RentGrow provides apartment communities with applicant-screening services including: credit reports, criminal and eviction background checks and management reporting. The vast majority of their business is conducted one of two ways; via the Internet, or by fax, which is where Biscom's fax server and it's webclient api have been instrumental. Read about Biscom and RentGrow. Read More »

Teleflora
Teleflora is home to the largest family of high quality florists in the world- connecting over 33,000 members. All Teleflora florists are experts at designing any style arrangement for any occasion to fit any budget. Since virtually all sales orders arrive via fax, the integration of Biscom's FAXCOM Server with their product and service offerings has greatly increased the company's ability to handle not only current clients, but new ones as well. Read how FAXCOM keeps everything coming up roses. Read More »

ADC Telecommunications
ADC is a leading global supplier of transmission and networking systems for telecommunication, cable television, broadcast, wireless and enterprise networks. ADC creates custom products designed for the unique needs of their customers. Before installing a FAXCOM fax server, the Design Engineering product release phase of the process represented 50% of the total design time. Using Biscom technology, ADC was able to reduce the total design process by as much as 34%.

Royal Caribbean International
Royal Caribbean International wanted to make planning a vacation as easy as relaxing on the decks of one of their luxury liners. With over 30,000 travel agents constantly booking spaces on their cruises, Royal Caribbean needed a reliable and efficient way to provide travel agents, and their customers, with confirmation of their booking. By installing two FAXCOM fax servers, Royal Caribbean International now provides their customers a faxed confirmation within 5 minutes of their making the reservation.

PCS Healthcare
PCs Health Systems is the nation's largest pharmaceutical management company. It's responsible for managing the prescription benefits of 56 million Americans and processing nearly 300 million prescription transactions per year. The pharmacy card system developed by PCS allows patients to obtain their prescriptions with only a small co-payment and no paperwork. Every two weeks, PCs invoices it health plan customers for the amounts owed to the pharmacies in the network. Faxing these invoices manually was an arduous and time-consuming process that took days to complete. The solution for the Scottsdale, Arizona-based firm was Biscom's FAXCOM fax server. By automating the process, PCs is now able to quickly fax nearly 2,000 invoices each billing cycle. This approach has reduced cycle time and accelerated delivery of information to their customers.

Mercy Health System
With the massive amounts of sensitive information that they handle and the timeliness with which it needs to be disseminated, today's healthcare providers face unique communications challenges. Mercy Health System of Southeastern Pennsylvania manages a network of four major hospitals in the Greater Philadelphia area, with several more facilities soon to be added. Read about Biscom's FAXCOM solution for Mercy Health System. Read More »

St. Francis Medical Center
Dealing with large amounts of sensitive information is par for the course for the healthcare industry. Patient confidentiality must be addressed, and a system needs to be in place to provide the best possible environment to protect their privacy. Read about how Biscom's FAXCOM solution for the St. Francis Medical Center helps solve these problems and more. Read More »