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"The best thing about the FAXCOM fax server is that you can
set it up and walk away. I set one up at the client site and
have not received
a call in the 2 years it has been functional. If only more products
were as easy to maintain as the FAXCOM, my job would be a lot easier."
Albert Kingsbury
Sunquest Information Systems
"The volume of faxes had grown too
large to handle manually so, our company had to find an automated
solution and the
Biscom FAXCOM product was the answer to the problem. This
has allowed our client base to continue to grow without impacting
the manpower requirements necessary to offer superior service
to our client base. This has been a stable platform and has
met our expectations and those of our clients in regards to
speed, efficiency, and volume."
Allan Owens
Railcar Management
"The beauty of it is, our users don't even realize they're
using another application...because it's integrated so well
into our environment, most of them think it's a great feature
of our system!
Since being installed some years ago,
it has just quietly and steadily worked in the background."
Anders Roede
Signet Armorlite, Inc.
"In a document-centric business,
such as mortgage and home equity lending, that is experiencing
narrowing margins,
we can distinguish ourselves from the competition only by
providing superior customer service. Using Biscom to process
inbound faxes and route them rapidly to the correct destinations
helps us improve turn-around and deliver superior customer
service."
Bob Pinci
Penn 1st Financial Services, Inc.
"Everybody comments on how convenient
it is to receive faxes in Outlook. Not only are fax machines
themselves bypassed,
but the fax can be saved or archived for future reference
so people aren't dependent upon a piece of paper."
Alan Campbell
Howard Hughes Medical Institute
"The FAXCOM server has eliminated
the need for a separate modem at each location where someone
wants to send a fax.
It also centrally locates the administration for faxing. It
has made technical support much easier, being able to fax
and know you don't need to hang around the fax machine, or
its not going to run out of paper. Sure beats scanning and
attaching in email."
David Ward
Universal Studios
"We receive nearly 1500 faxes
(2700 pages) per day. Customers fax various documents to
us including purchase orders,
price inquiries, catalog requests, expedites, etc. The server
has allowed the department to pull work from two printers
instead of five fax machines. The server has been such a success
that we are considering a paperless environment."
Ellen Seabolt
McMaster-Carr Supply Company
"We are an insurance agency
We
believe the savings re: orders and certificates have been
tremendous. Our employees
can stay at their desk instead of getting up to fax items.
There is no need to handle paper AND the faxing software provides
us with all of the data, confirmations, etc. we need."
Glen E. Hartenbaum
Palley Simon Associates
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