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 We needed a system that would automatically send scheduling information to offline doctors via fax – a system that could work with our existing scheduling software was absolutely essential. The Biscom solution is simply more reliable. Installation was straightforward, using it is simple - our customers are happy and so are we.
- Wayne Tang, SCI Solutions
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Installing the Biscom Fax over IP solution has allowed us to grow and scale the solution with the lowest total costs of ownership. The biggest benefits – the solution is easy to use and flexible. I can be more productive and spend less time in the office.
- Bob Long, RL Network Corporation
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The volume of faxes had grown too large to handle manually so, our company had to find an automated solution and the Biscom FAXCOM Fax Server product was the answer to the problem. This has allowed our client base to continue to grow without impacting the manpower requirements necessary to offer superior service to our client base. This has been a stable platform and has met our expectations and those of our clients in regards to speed, efficiency, and volume.
- Allan Owens, Railcar Management
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The main benefit of the Fax over IP solution for our employees and customers is the convenience. For me, the main benefit is that it requires very little maintenance. It is very easy to get going, and pretty much runs by itself. If I ever do need support, Biscom’s support team is always available to take my call. I really couldn’t imagine working without it.
- Tom Talley, Rockhill Orthopedics
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The beauty of FAXCOM is, our users don't even realize they're using another application...because it's integrated so well into our environment, most of them think it's a great feature of our system!
- Anders Roede, Signet Armorlite, Inc.
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Everybody comments on how convenient it is to receive faxes in Outlook. Not only are fax machines themselves bypassed, but the fax can be saved or archived for future reference so people aren't dependent upon a piece of paper.
- Alan Campbell, Howard Hughes Medical Institute
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"Thanks to Biscom, we no longer have problems with system flow or performance. Inbound orders received via fax or via online ordering are indexed and the application creates the workflow according to programmed business rules. It makes the jobs of our staff members and managers much easier."
- Suzanne Lillie, Shields Healthcare
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In a document-centric business, such as mortgage and home equity lending, that is experiencing narrowing margins, we can distinguish ourselves from the competition only by providing superior customer service. Using Biscom to process inbound faxes and route them rapidly to the correct destinations helps us improve turn-around and deliver superior customer service.
- Bob Pinci, Penn 1st Financial Services, Inc.
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We looked at a number of other major fax providers, but only Biscom offered a solution that could be customized to fit our needs. Now we receive inbound credit, loan and leasing applications automatically into our existing systems, resulting in a faster and more efficient document workflow process.
- Phillip Hall, MedChoice Financial
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We are an insurance agency… We believe the savings re: orders and certificates have been tremendous. Our employees can stay at their desk instead of getting up to fax items. There is no need to handle paper AND the faxing software provides us with all of the data, confirmations, etc. we need.
- Glen E. Hartenbaum, Palley Simon Associates
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The best thing about the FAXCOM fax server is that you can set it up and walk away. I set one up at the client site and have not received a call in the 2 years it has been functional. If only more products were as easy to maintain as the FAXCOM, my job would be a lot easier.
- Albert Kingsbury, Sunquest Information Systems
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"The FAXCOM fax server has eliminated the need for a separate modem at each location as it centrally locates the administration for faxing. It has made technical support much easier and it helps knowing you can send a fax without needing to hang around the fax machine to ensure delivery."
- David Ward, Universal Studios
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