Advanced Fax Routing from Biscom

With Biscom's Advanced Fax Routing module, a component of the FAXCOM Suite for Windows application, you can set up fax routing rules and associated actions to direct your incoming faxes. You can, for example, have faxes rerouted if the intended recipient is not in the office, or have faxes that arrive after a certain time sent to a different address.

Faxes can be routed based on many different information points available from an incoming fax. This information includes the sender or receiver's fax number or name or the date and time the fax was received. The fax itself can include useful routing information also. Using an OCR process, you can extract more information from the incoming fax to determine its destination. The OCR process can extract, for example, a bar code, a customer ID number, or an address that can be used to route the fax.

The information extracted through the OCR process can also be used to create additional files. This information can be transferred in CSV or XML format. The additional files created by this process can also be sent automatically to the same destination fax number or email address. The information gleaned from the fax can also be used by the fax routing module to query databases for additional information related to the incoming fax. 

Learn More about Biscom's Fax Routing Options

The Advanced Fax Routing module also enables you to split multi-page faxes into several files and send them to different destinations. Check out our webinar, “101 Ways to Route a Fax,” to see all the different options available for fax routing with Biscom's Advanced Fax Routing module.

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