BISCOM INTRODUCES FAXCOM FOR WINDOWS 8.1.5 AT NETWORLD + INTEROP SPRING 2002

LAS VEGAS, NV, (May 7, 2002) - At the Networld + Interop Spring 2002 show today, Biscom, a leading provider of enterprise fax management solutions, introduces version 8.1.5 of its proven FAXCOM for Windows fax software solution. FAXCOM for Windows 8.1.5 offers users additional workflow functionality and improved fax management and viewing capabilities.

"Biscom works to stay ahead of the curve with cutting edge products and services," says S.K. Ho, founder and CEO of Biscom. "The release of FAXCOM for Windows 8.1.5 serves as a testament to Biscom's dedication to deliver the latest technologies to our customers."

FAXCOM for Windows 8.1.5 includes enhanced workflow functionalities such as Job Tracking and an enhanced Shared Mailbox function. Job Tracking is a software module that monitors whether faxes reach their intended destinations, alerting system administrators by fax, email, printer, pager and/or cell phone if they don't. Job Tracking also stores fax activity in a database, creating an archive that makes it easy for administrators to monitor fax traffic. With the enhances Shared Mailbox function, FAXCOM for Windows 8.1.5 users on the same network can simultaneously access the same received fax folder, allowing quicker processing of inbound fax documents such as purchase orders or prescriptions.

Another new feature included in FAXCOM for Windows 8.1.5 is Least Cost Routing (LCR) functionality, which had been added to the gateway, providing for improved communication with an installed base of FAXCOM Servers. LCR enables a TCP/IP-based data network to route a fax to a remote FAXCOM Server in another country for instance, an enables users to eliminate the costs incurred when delivering faxes via long distance and international calls.

FAXCOM for Windows 8.1.5 also has improved viewing capabilities, including the enhanced Get Next Unread Fax function, which enables users to view additional unread faxes without having to exit the FAXCOM Viewer. Another enhanced feature allows users to open multiple faxes in a single instance of FAXCOM Viewer. In addition, FAXCOM for Windows 8.1.5 has split screen capability, which enables users to work directly between the fax viewer, and, for example, an order entry system, without switching back and forth between the two.

FAXCOM for Windows 8.1.5 is currently shipping and a special upgrade program is available for current FAXCOM customers.

About Biscom

Founded in 1986, Biscom is widely recognized for its pioneering advances in the technology of enterprise fax management. FAXCOM Servers operate on heterogeneous networks with a variety of operating systems, messaging applications, and ERP applications to simplify and control the process of sending and receiving faxes throughout the enterprise. Biscom provides end-to-end fax solutions that are reliable, scalable, and flexible. Biscom's complete fax solutions offer on-site installation, T1 and PBX integration, 7x24 support, application consulting, expert imaging, and network and communications support. FAXCOM Servers have won numerous awards, including the Network Computing Well-Connected Award for the year 2000.