BISCOM ANNOUNCES FAXCOM COMPATIBILITY WITH EXCHANGE 2003

CHELMSFORD, MA, (October 10, 2003) - Biscom, a leading provider of enterprise fax management solutions, is pleased to announce the latest version of its FAXCOM for Exchange fax connector, featuring seamless integration with Microsoft Exchange Server 2003.

FAXCOM for Exchange extends Microsoft Outlook users' messaging capabilities, enabling them to select fax recipients directly from Outlook Address Book contacts. Users receive faxes in their email in-boxes as attachments, and simply double-click to open the fax in the FAXCOM TIFF viewer, included with the product.

FAXCOM for Exchange also features support for JobTracking, a software module that monitors whether faxes reach their intended destination(s) and alerts system administrators by fax, email, printer, pager and/or cell phone if they don't. With JobTracking administrators can: track the progress of both inbound and outbound fax jobs throughout the FAXCOM system, monitor the progress of each fax in a database, record an audit trail of fax activity for review and reports, and enable inbound tracking on a per-user basis.

The FAXCOM for Exchange connector works in conjunction with Biscom's FAXCOM Server to provide: unified messaging for sending and receiving faxes via email, a translation engine that automatically converts standard document formats (Microsoft Word, PDF, HTML, etc.) into TIFF for faxing, and support for virtually ever computing, application, telephony and messaging environment.

"With this latest release of our Exchange connector, we are keeping current with Microsoft's newest product version to enable out clients to leverage the features and benefits of both offerings," stated George Bartley, VP of Engineering at Biscom. "FAXCOM for Exchange 2003 provides us with a venue to showcase our over 16 years of technical expertise in this technology. It's our best offering yet!"

"Biscom has made a commitment to providing customers with fax communication tools," said Chris Baker, group product manager for Exchange at Microsoft Corp. "Through the support of industry partners such as Biscom, our customers can extend the capabilities of the Exchange platform."

About Biscom

Since 1986, Biscom has been widely recognized for its pioneering advances in enterprise fax management and secure document delivery technologies. Biscom provides both software and turnkey information technology solutions to some of the world's leading companies. The company's FAXCOM Servers provide enterprise-wide solutions that are reliable, scalable and flexible.

In addition to its well-established leadership in the fax server market, Biscom is an innovator in new business communications technologies including: secure document delivery solutions, file conversion technologies, and Internet-based video surveillance applications.