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Biscom
And ESD Computer Services Announce New Partnership
Revised
Agreement to Better Serve IBM iSeries Marketplace
Chelmsford, MA (August 6, 2003) Biscom,
Inc. is pleased to announce a new strategic sales and
marketing relationship with long time business partner
ESD Computer Services, Inc. The two companies have
been partners in the IBM AS/400™ (now known
as iSeries) market since 1988, but in the past most
of the client relationships were handled by ESD.
Moving forward, Biscom will handle the ongoing sales
activities, while ESD will provide technical sales
support.
“The new arrangement will be beneficial for
our mutual clients, enabling Biscom to focus on marketing
their FAXCOM technology, while ESD can implement and
support the iSeries clients,” explained Bert
Fredriksen, Founder and President, ESD. “ESD
has developed an unparalleled level of expertise with
regards to iSeries (AS/400) hardware, software and
networking. And Biscom is the industry leader in enterprise
fax solutions. Our two companies have had a great business
relationship and synergy for years.”
FAXCOM for iSeries enables powerful network communications
enterprise-wide. Messages and documents can be faxed
or emailed directly from any iSeries terminal, leveraging
the ease-of-use and productivity of desktop faxing.
Workflow process efficiency is also increased while
at the same time labor costs are reduced due to the
automation of fax processes such as redialing, sending
faxes to multiple recipients and batching of faxes
to a single destination.
“This new partnership agreement enhances our
longstanding relationship with ESD,” stated Neal
McCann, VP of Sales for Biscom. “Biscom’s
FAXCOM Server coupled with ESD’s AS/400 experience
and technology provides a superior fax-enabled solution
for this marketplace.”
FAXCOM for iSeries has a simple self-installation
procedure that enables same-day system operability.
The solutions menu-driven design complies with IBM’s
SAA standards and provides an extensive help screen
facility. The intuitive interface enables users to
get up and running quickly, sending faxes almost immediately
upon installation. And FAXCOM is flexible and scalable,
so a server installed for use with even one iSeries
terminal today, can be used within virtually any network
infrastructure tomorrow.
For more information, please contact Biscom at 800-477-2472
or sales@biscom.com, or visit www.biscom.com.
About ESD
ESD Computer Services, Inc. (www.esdcomputers.net)
offers a full range of midrange computing solutions
and has earned a solid reputation as one of IBM's most
successful business partners. ESD became an exclusive
business partner with Biscom in 1988. Together ESD
and Biscom develop and market fax management solutions
for iSeries (AS/400) enterprise environments.
About Biscom
Since 1986, Biscom has been widely recognized for its
pioneering advances in the technology of enterprise
fax management. Biscom provides software-based and complete
turnkey information technology systems to some of the
world's leading companies. The company's FAXCOM servers
provide enterprise-wide solutions that are reliable,
scalable and flexible.
In addition to its well-established leadership in
the fax server market, Biscom is an innovator in new
business communications technologies including: secure
document delivery solutions through the acquisition
of vVault (www.vVault.com),
file conversion technologies through the Lincoln & Co.
division (www.lincolnco.com)
and Internet-based video surveillance applications
through the WebEyeAlert division (www.webeyealert.com).
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