Biscom And ESD Computer Services Announce New Partnership
Revised Agreement to Better Serve IBM iSeries Marketplace
FOR IMMEDIATE RELEASE
Press Contact: Erik Wennerstrom
Phone: 978-250-1800
Email: marketing@biscom.com
Chelmsford, MA – August 6, 2003 –Biscom (www.biscom.com) is pleased to announce a new strategic sales and marketing relationship with long time business partner ESD Computer Services, Inc. The two companies have been partners in the IBM AS/400™ (now known as iSeries) market since 1988, but in the past most of the client relationships were handled by ESD. Moving forward, Biscom will handle the ongoing sales activities, while ESD will provide technical sales support.
“The new arrangement will be beneficial for our mutual clients, enabling Biscom to focus on marketing their FAXCOM technology, while ESD can implement and support the iSeries clients,” explained Bert Fredriksen, Founder and President, ESD. “ESD has developed an unparalleled level of expertise with regards to iSeries (AS/400) hardware, software and networking. And Biscom is the industry leader in enterprise fax solutions. Our two companies have had a great business relationship and synergy for years.”
FAXCOM for iSeries enables powerful network communications enterprise-wide. Messages and documents can be faxed or emailed directly from any iSeries terminal, leveraging the ease-of-use and productivity of desktop faxing. Workflow process efficiency is also increased while at the same time labor costs are reduced due to the automation of fax processes such as redialing, sending faxes to multiple recipients and batching of faxes to a single destination.
“This new partnership agreement enhances our longstanding relationship with ESD,” stated Neal McCann, VP of Sales for Biscom. “Biscom’s FAXCOM Server coupled with ESD’s AS/400 experience and technology provides a superior fax-enabled solution for this marketplace.”
FAXCOM for iSeries has a simple self-installation procedure that enables same-day system operability. The solutions menu-driven design complies with IBM’s SAA standards and provides an extensive help screen facility. The intuitive interface enables users to get up and running quickly, sending faxes almost immediately upon installation. And FAXCOM is flexible and scalable, so a server installed for use with even one iSeries terminal today, can be used within virtually any network infrastructure tomorrow.
For more information, please contact Biscom at 800-477-2472 or sales@biscom.com, or visit www.biscom.com.
About ESD
ESD Computer Services, Inc. (www.esdcomputers.net) offers a full range of midrange computing solutions and has earned a solid reputation as one of IBM's most successful business partners. ESD became an exclusive business partner with Biscom in 1988. Together ESD and Biscom develop and market fax management solutions for iSeries (AS/400) enterprise environments.
About Biscom
Founded in 1986, Biscom pioneered the fax server and host computer integration marketplaces. Biscom has provided many of the world’s largest companies with enterprise communications solutions, most notably its award-winning FAXCOM enterprise fax management solutions. Through acquisitions and the development of new technologies, Biscom has evolved into a provider of multiple product lines, including secure document delivery, file conversion and image viewing and enhanced messaging solutions. Biscom is headquartered in Chelmsford, Massachusetts.
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