Whitepaper – Integrating Fax with Document Workflows

With volumes of fax traffic coming into and leaving organizations every day, it is a huge advantage to understand the content of these communications, and to incorporate this content into business applications whenever possible. In addition to basic received fax routing options that generally rely on a single known data point such as the dialed fax number, fax routing workflows can be multi-step processes that utilize multiple data points – including properties known immediately, data extracted with OCR/ barcode recognition, and data obtained from external network databases and applications.

In mortgage banking, for example, there are workflows for receiving mortgage applications, initiating the loan approval process, requesting/obtaining additional documentation, and completing the loan transaction. In healthcare, there are workflows for initiating a prescription, recording the order to the patient’s electronic medical record, sending the prescription request to a pharmacy, and then confirming the pharmacy has received the request. Fax is an important part of these workflows, and it is advantageous to automate fax delivery whenever possible.

To learn more, download the Whitepaper: Integrating Fax with Document Workflows.
 

Biscom Launches New Software Products for Push and Pull Secure Document Delivery

At the ITEX document technology event this week in Las Vegas, Biscom will announce the launch of a new product suite for secure delivery of High Resolution (HD) color documents. The new product suite combines Biscom’s HD-IPFax and BDS applications to provide Internet-based Push and Pull document delivery.

HD-IPFax is a new product from Biscom that Pushes scanned documents, as well as various PC-generated files – including video with audio, PDF, and JPG – as a point-to-point IP network delivery to the recipient desktop.

Biscom’s BDS product line is a complementary application that provides secure document delivery for recipients who are not HD-IPFax users. The BDS server notifies recipients via email that a delivery is ready for download. The recipient clicks a link in the email message to complete a Pull delivery.

The HD-IPFax Kiosk is a version of the HD-IPFax product that integrates with twain-compatible MFP devices or scanners to enable centralized access for document delivery to HD-IPFax recipient desktops. As with the desktop version, if the recipient is not an HD-IPFax user, the Biscom Delivery Server sends an email notification, with a link to download the delivery, to the recipient. The HD-IPFax Kiosk also sends both faxes and email.

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Biscom Announces New Features for Fax Integration with GE Centricity® EMR

At the GE Centricity User’s Group this week in Tampa, FL, Biscom will announce new features available in an upcoming release of the FAXCOM CV (Clinical Version) and CV Plus software applications. The FAXCOM CV and CV Plus products integrated fax capabilities to healthcare providers using the GE Centricity® EMR solution.

New features in this release include the capability of importing fax completion statuses into the patients’ chart, the capability of having the rendered fax image imported into the patients’ chart, the capability of sending flags on failed faxes to the original sender or an assigned administrator, and allowing different configurations for different locations of care.

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Biscom Supports eCopy™ ShareScan® Essentials™ Document Imaging Software

Biscom has announced support for eCopy ShareScan Essentials document imaging software, which enables office workers to use a multifunction peripheral (MFP) or scanner to securely capture paper documents into electronic workflows. Biscom has developed seamless integration between ShareScan Essentials and the FAXCOM fax server solution to improve business workflows.

eCopy ShareScan Essentials provides an extensible document imaging platform that delivers a consistent user interface across disparate MFP brands and scanners, making it easy for office workers to use and for organizations to deploy and support. eCopy ShareScan is the market’s most secure networked scanning application, providing authentication and encryption capabilities to safeguard intellectual capital and conform to compliance program requirements.

Learn more!
 

• ITEX – Document Technology Conference
  Las Vegas, NV – February 21-22
   
• CHUG – GE Centricity User’s Group
  Tampa, FL – February 22-23
   
• HIMSS – Healthcare Technology Conference
  Orlando, FL – February 25-28
   
• AIIM – Enterprise Content Management Conference
  Boston, MA – March 4-6
   

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