Benefits Reimbursement Service Provider Chooses Biscom for Hybrid Hosted and Premises Fax Solution
The Acclaris system provides images of claim forms and receipts, as well as complete tracking and reporting capabilities to claimants and their employers. The system receives in excess of 5,00 fax pages each day. “When fax is such a big part of your business, an improvement in your faxing solution can result in big savings in both time and money,” said Subhadip Chatterjee, VP of Information Technology for Acclaris. Fax is the simplest and most effective way for end-users to submit receipts to Acclaris. Such intense use of fax means that fax reliability is key to Acclaris’ success. Biscom’shosted fax service and FAXCOM Server premises-based solutions provide non-stop business faxing to Acclaris with a high level of security to ensure compliance with HIPAA regulations. Acclaris identified Biscom as a preferred solution because Biscom’s FAXCOM Server solutions have long been recognized for their business faxing reliability. Biscom is unique in also offering hosted business faxing via the FAXCOM Anywhere service. By installing a FAXCOM Server on-site and setting up the FAXCOM Anywhere hosted fax service as an automatic failover backup system, Acclaris was able to ensure that fax traffic would never be interrupted. “We started with the hosted service and quality was good,” said Mr. Chatterjee. “We then implemented fax servers for our primary business units and configured FAXCOM Anywhere as an automatic service rollover for when fax traffic gets high. Implementing this solution has resulted in big savings in both time and money.” About Biscom
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