Biscom IP FAX

black and white	< color >	full color
200 dpi	< resolution >	unlimited
2 minutes, 34 seconds*	< time >	18.4 seconds*
* Based on transmission time for sending identical, detailed, color document via traditional fax and Biscom IP Fax.

Benefits

• Image and Document Transmission in Seconds – Moves documents instantly over the cloud to their destinations without dialing phone numbers and using analog phone lines.
• Greatly Improved Legibility – Eliminates fuzzy images that can lead to costly misinterpretation or data entry errors.
• Secure Point-to-Point Delivery – Unlike standard email, Biscom IP FAX encrypts communications and communicates directly, rather than making store-and-forward hops at unknown intermediate mail servers that are flooded with spam and may be insecure.
• Built-in Non-repudiation – Uses credential checking, confirmation services, and time stamping to ensure the status of sent and received documents.
• Transmission of Metadata with Images – Automatically includes identifying and transaction information with the transmitted images, which can be used by workflow processes to route the delivery of documents.
• Rapid Implementation – Enables adding new users quickly; for existing Biscom fax solution customers, uses the same currently installed fax queues and interfaces.
• Easy to Use – Enables senders to just substitute a Biscom IP FAX address for a phone number in the fax number field. As an example, the user could simply replace 1-978-250-4449 with sales.biscom.com and the document would be delivered over IP instead of over telephone lines.
• Credentials Confirmed Before Information Is Transferred – Validates the credentials of both the sender and receiver automatically before any data is transmitted.
• Your Documents and Images Go Wherever You Go – Biscom IP FAX supports tablet computing and mobile devices.

How it Works

Biscom IP FAX is a revolutionary new cloud-based communications solution that breaks through the speed and resolution limitations inherent in traditional fax.

Biscom IP FAX transmissions are initiated by a user or an application specifying the documents and images to be sent, optionally supplying metadata, and entering one or more Biscom IP FAX recipient addresses. There are multiple methods for selecting the documents to be transmitted, including drag-and-drop, attaching files, or using the Biscom IP FAX printer driver within an application. For a transmission that starts within an enterprise, Biscom IP FAX transmissions are routed to the Biscom Queue, where they can be managed, tracked, and queued for transmission. The Biscom Queue is a software service that can run on any system or virtual machine, and functions as the nerve center for routing and managing Biscom IP FAX communications among enterprise users and applications.

The Biscom Queue communicates with one or more Biscom IP FAX Switches, which initiate a real-time secure data link to the remote device associated with each recipient's Biscom IP FAX address. The role of the Biscom IP FAX Switch is to establish presence and verify credentials of both the sender and receiver, in addition to tracking the length of calls and the amount of data transmitted. No user data is stored within the Biscom IP FAX Switch. Your application can easily include such Biscom IP FAX capabilities as remote printing and direct delivery to users and your customer's applications.

An organization may choose between implementing Biscom IP FAX Switches as software on servers or virtual machines within the enterprise – or connecting securely to Biscom IP FAX Switches in the cloud via Biscom's Hosted Biscom IP FAX Service. Biscom IP FAX recipients can be any of the following:

• For automated remote printing, a service running within a server on the recipient's network that connects to a printer
• For direct delivery to a user, a Biscom IP FAX Desktop Client (software that can be pushed to a customer that requires access to the Internet without requiring a connection to a Biscom Queue).
• For direct transmission into an application, workflow or database, the Biscom IP FAX API in conjunction with a Biscom Queue at the recipient's location

Communications with the sender or receiver of aBiscom IP FAX transmission takes place within the Biscom IP FAX protocol, which establishes a secure, encrypted, real-time link at both ends of the transmission. All images and documents are encrypted and secured at the point of transmission and decrypted at the point of reception by the specified recipient.Logs of sent and received documents are maintained at both ends to maintain audit trails.

For remote printing applications, copies of remotely printed documents can be stored on a local server and can be reprinted if necessary.

Biscom IP Fax Technology

• IP-based Communications – Biscom IP FAX operates as an IP-based switching service, similar to a PSTN central office but completely over IP.
• Managed Services – The Biscom IP FAX Switch acts as a central exchange, verifies credentials of senders and recipients, tracks Biscom IP FAX transmissions, and manages bandwidth usage.
• Push Delivery – Documents and images are sent in real time directly to any Biscom IP FAX-enabled software or device.
• Secure Cloud Computing – Biscom IP FAX behaves like a virtual private cloud for enterprises, using Point-to-Point SSL connections and AES encryption.
• Immediacy – Real-time delivery; data is not stored on intermediary servers as is the case with email. When the sender hits Send, the document is in the hands of the recipient in moments.
• Non-repudiation – Confirmation of receipt and audit trail: data is not considered received until the data transfer is complete and the delivery status is returned to the sender.
• Scalability and Redundancy – Multiple queues and switches work together to support growing enterprises that have demanding business continuity requirements.

Biscom offers the option of implementing Biscom IP FAX Switches as software on servers or virtual machines within the enterprise, or connecting securely to Biscom IP FAX Switches in the cloud via Biscom's Hosted IP FAX Service.

ON-PREMISES SOLUTION CLOUD SOLUTION

Biscom IP FAX Desktop Client

The Biscom IP FAX Desktop Client is a Windows-based application that can be invoked via a "Print" function from any Windows application. When sent to a new user, it can be installed and configured in just a few minutes. The user interface has inviting graphics that enable the new user to get started without significant training or need to read a manual.

Benefits

• Secure transfer of images over the Internet — Guaranteed delivery, with an audit trail to help organizations comply with current federal and state privacy laws.
• Highly detailed, accurate reproduction — With no size limits or format limitations, the images transmitted are accurate and received in the same format in which they are sent, making it easier for the recipient to use them.
• Expands the capability to communicate in real-time — Increased capabilities to send and receive images from business partners or customers, quickly, whenever needed, without having to worry about image resolution or security.
• Compatible with existing systems — Sends high definition images from any Microsoft Windows application.
• Easy to use — Users can select Send to Biscom IP FAX right from the Print menu within any Windows application — no need to find and attach files or work in multiple windows.
• Capability to review and select just what is to be sent — Users can preview and select specific pages of documents and images, and combine them into a single transmission.