Hosted Fax Service Editions

Enterprise Edition

For organizations needing to support not only email-based, but also Web-based, production-based, and/or custom application-based fax integration

Biscom Hosted Fax Service Enterprise Edition makes it easy for organizations with multiple users and fax applications to send and receive faxes on a pay-as-you go model. This enterprise-class service also provides robust fax user management, seamless application integration and a level of flexibility and scalability not found in any other fax service.

Our Enterprise Edition was designed for organizations that want integration of fax capabilities with enterprise applications and IT infrastructures, without having to install and manage fax server hardware or phone lines, including:

• Email systems (including Microsoft Exchange, Lotus Domino, Novell GroupWise, and SMTP)
• Fax clients for Windows and Web
• Software applications
• SDK and APIs

There are two components to our solution: the Biscom Queue, which installs on a server at your site; and the Biscom Fax Service which is hosted in a secure data center. You can manage all of your users, faxes and routing, while Biscom takes care of the fax servers, phone lines and maintenance of the system.

Advantages of Biscom Hosted Fax Service Enterprise Edition

As an administrator you can easily deploy fax capabilities anywhere in a worldwide network from a single desktop:

• Active Directory integration synchronizes the user database and eliminates the need to export and import users
• Use specified Group Policies to manage users’ fax options

Additionally, users can send/receive faxes via their favorite email program, or even their favorite Web browser, without having to learn any special procedures.

Most importantly, Biscom Hosted Fax Service Enterprise Edition supports a variety of powerful features that make it simple for you to tightly integrate your existing business solutions with the industry’s premier hosted fax solution:

• Integration with Enterprise Solutions (CRM, ERP, Content Management, etc.)
• Biscom Advanced Fax Routing
• APIs (.NET, Java, STMP, MAPI)
• Business continuity

Office Edition

For small-to-medium businesses needing to support multiple email-based fax users under one centrally-managed account.

Biscom Hosted Fax Service Office Edition is a pure, cloud-based solution to your faxing needs, with no software to purchase or maintain. Our Office Edition provides a number of benefits:

• Users send and receive faxes directly from their desktops (email or Web interface)
• Users can send or receive faxes from anywhere in the world
• Faxes are received as electronic files that can be viewed, modified and faxed again without generating a single piece of paper
• An electronic audit trail of all fax activity (including status confirmations) is available at any time
• You pay only for the faxes you send and receive successfully – there are no costs for equipment, fixed phone lines, paper, toner, etc.