Hosted Enterprise Fax Services
Enterprise faxing now available in the Cloud
"There are many fax service providers, but none offer Biscom’s breadth of functionality and rock-solid reliability. Coupled with its world-class customer service, the Biscom solution is the market’s most flexible offering."
- Peter Davidson, Industry Analyst
Get the industry's leading hosted fax service
After twenty-plus years of delivering mission-critical enterprise-level fax solutions to organizations worldwide, Biscom now delivers those same solutions over the Internet cloud. Our next-generation hosted fax service is unique in that it provides enterprise-level performance and functionality not found in any other hosted fax service. In fact, Biscom is the only U.S. fax solution provider that offers robust enterprise functionality in a hosted service, and also gives you the choice of using a hybrid fax solution. Utilizing a hybrid solution provides complete business continuity, peak-load protection, and the best way to meet your mission-critical application needs.
- Send and receive faxes from Outlook, Exchange, SharePoint, Microsoft Office and more
- Advanced tracking, routing, & reporting tools
- Local & Toll-free numbers
- Auto-resend & scheduling
- Custom cover pages
- Automatic fax archiving
- Fax any document type to unlimited number of recipients
- SSL, TLS, HTTPS and SMTP encryption
Benefits
- Get the same enterprise-level features and functionality used by the world’s leading companies: Advanced Fax Routing, OCR, Fax Barcoding, Reporting, and more, all in a secure, hosted environment.
- Reduce capital and operational expenses and eliminate hardware, maintenance, and phone line costs.
- Meet the toughest security, compliance, and data protection regulations with the market’s most secure hosted fax offering.
- Seamless integration with existing business applications, such as SharePoint, Exchange/Outlook, MFPs, and more via our API and Software Development Kit (SDK).
- Get immediate access to the latest enterprise fax technology. Biscom's hosted fax servers are continually and automatically upgraded, ensuring your company has the newest in fax technology. Say goodbye to maintenance, version numbers, and manual upgrade installations.
- For maximum benefit, implement a hybrid fax solution for guaranteed business continuity;: utilize both on-premise fax servers and hosted fax services for back-up and “always-on faxing.”
Security & Compliance
With over 20 years experience providing secure document delivery solutions, we understand the importance and challenges of managing and ensuring data protection while meeting regulatory compliance. Below are some of the security precautions we take to keep your fax communications private and secure:
- Biscom uses 128 bit SSL encryption, the same level of encryption used by online banking and financial institutions, to protect all inbound and outbound communications.
- Secure Socket Layer (SSL) protection encrypts the message from end-to-end, ensuring the message is encrypted even before the fax is sent from your location.
- We use the latest and highest grade firewall protection and intrusion detection and proprietary security systems to protect your data.
- Our servers are housed in the U.S. in secure, Tier IV, world-class Verizon data centers —the highest level of security available.
- Biscom provides maximum redundancy and auditing capabilities to help comply with stringent government regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley Act (SOX), and Gramm-Leach-Bliley Act (GLBA).
How it Works
The reason that our cloud-based service can match the functionality and application integration of our customer-based servers is the Biscom architecture and the Queue, which controls every Biscom fax solution – regardless of where the servers are located – and implements all these capabilities:
- Access to real-time logs for status of sent/received/pending faxes
- Receiving faxes as either TIFF or PDF files
- AD integration lookups for routing incoming faxes
- Multiple client support – GroupWise, Lotus Notes, Exchange, Web-based
- Advanced fax routing, whereby faxes can be automatically routed, printed, emailed, split into multiple pages, and quarantined as spam, according to DID, date and time received, Caller ID, TSID, etc.
- Automatic routing of incoming faxes according to barcode content extracted by Optical Character Recognition (OCR)
- Fax processing workflows, where users are assigned to different roles (such as Screener, Scheduler, Supervisor), and the fax automatically progresses from role to role until processing is completed
- Routing to SharePoint Document Libraries
Web Services APIAdd fax capabilities to your applications |
Fax BlasterThe fastest and easiest way to sendmultiple faxes |
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Biscom’s Web Services API is a powerful set of tools that allows users to connect their existing business and Web 2.0 applications directly to Biscom’s hosted fax environment. Learn more about Web Services |
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FAXBlaster allows users to automatically send a fax to an unlimited number of recipients, while providing a real-time statuses on each fax delivery. Learn more about FAXBlaster |
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"We needed a system that would automatically send scheduling information to offline doctors via fax through our existing scheduling software. Biscom's hosted fax solution is simply more reliable. Installation was straightforward, using it is simple - our customers are happy and so are we."
