Many organizations output documents from mainframe or other host systems to printers and then deliver these documents by conventional mail or via fax machines. The applications that generate these documents may be packaged solutions provided by software vendors or custom software written by IT staff. Modifying these applications to accommodate new methods of delivering documents may be impractical and costly.

DocFlow provides organizations with alternative methods of delivering documents via fax and email without the need to modify or recode existing applications. DocFlow is a software application that operates in conjunction with the FAXCOM Queue Services and the FAXCOM Server. Data to be faxed is outputted from an application to DocFlow. DocFlow interprets the data, and submits the fax to the FAXCOM Queue Service, which in turn sends it to the FAXCOM Server for delivery.

They ability to interpret application output - without modifying it - makes DocFlow useful in improving document delivery, particularly for applications or processes that cannot be changed in any way. DocFlow includes a templating tool, through which rules are defined for each document. Based on these rules, DocFlow creates a template for each document type. When a document is received to DocFlow, the document template is applied, fax recipient and other data is extracted, and the document is submitted to the FAXCOM Queue Service.

Organizations can accelerate the delivery of important documents via DocFlow, and also improve the efficiency of business processes that might otherwise be considered unchangeable. The operating costs of printers and postage can be eliminated, and the speed of document delivery can be greatly increased by implementing DocFlow with a FAXCOM Server.