12th annual awards will be presented on February 23 in Las Vegas
CHELMSFORD, MA – February 21, 2018 – Biscom, a leading provider of enterprise fax and secure document delivery for regulated industries, today announced it has been selected as a finalist in the Front-Line Customer Service Team of the Year – Technology Industries category in the 12th annual Stevie® Awards for Sales & Customer Service. As a finalist, Biscom will ultimately be selected as a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards® and the Stevie Awards for Great Employers.
The final results will be announced during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
For over 30 years, Biscom has been going above and beyond standard customer service to assist each of its customers. With Biscom’s Support team averaging 12 years of experience working with customers, and ratings of 4.8/5 stars, Biscom’s support engineers truly understand how to communicate with and support each customer.
“The 2018 judges were so impressed with the wide range of achievements detailed in the Finalist nominations,” said Michael Gallagher, president and founder of the Stevie Awards. “We look forward to announcing the Gold, Silver and Bronze Stevie placements in Las Vegas next month.”
“When it comes to servicing our customers, Biscom holds high standards,” said Bill Ho, CEO of Biscom. “We have a culture that is completely customer-centric, and our support team certainly embodies this each day. We know that our customers rely on Biscom for mission critical business processes. For us, a superior support team isn’t just a differentiator for our customers — it’s a way of conducting business. We’re honored to be recognized as a finalist in the Stevie Awards.”
Biscom offers secure document delivery solutions through its secure file transfer (SFT), enterprise file synchronization and sharing (EFSS), and secure enterprise fax solutions for highly regulated industries. As the leading provider of secure communications and document delivery solutions, Biscom is proud to work with some of the world’s largest organizations. A testament to its dedication to customers, Biscom was also recognized as a finalist by SC Magazine for Best Customer Service in 2016.
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
About Biscom:
As the leading provider of secure document transfer solutions for highly regulated industries such as healthcare, government, legal, and financial services, Biscom continues to spearhead data security with its enterprise fax products, secure file transfer solutions, and collaboration tools. Biscom uses its thirty years of experience to help some of the world’s largest organizations securely transmit and share information, keeping confidential data protected. Biscom leads the industry in innovation and outstanding customer support. Learn more at http://www.biscom.com.
About The Stevie Awards:
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors and supporters of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Sales Partnerships, Inc. and ValueSelling Associates, Inc.