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Chelmsford, MA – January 14, 2014 – Email is the backbone of most organizations’ communication infrastructure and an incredibly useful tool in its own right. However, email has also become the de facto file transport system for most organizations, a role it was never intended to play. As a result, large file transfers sent through email impede efficient email server performance and present security concerns, resulting in slow message delivery times, higher storage costs, slower backups and restores.

What organizations need is an alternative to the status quo that will allow efficient and secure delivery of content that keeps costs low and improves email server performance.  Bill Ho, president of Biscom, outlines 10 predictions that he believes will drive the culture policy, technology and regulatory discussions surrounding secure file transfer in 2014. These include:

1. Anywhere, anytime access to files will further strain IT.

With every worker likely to have three, four or five mobile devices, 2014 will see IT work on defining parameters around the use of multiple devices on corporate networks. And expectations of easy and convenient access to information and documents by knowledge workers will drive adoption of new IT systems to enable this trend.

2.Mobile content management issues, driven by collaboration, will become increasingly important.

Real time information sharing and streaming will force IT to evaluate their infrastructure in order to guarantee security, a better user experience and enable users to create complex documents for better collaboration.

3. Big Data analysis will point out the need for secure file transfers at all levels.

Big Data analysis will push network infrastructure to the limits as sharing and manipulating large data dumps will tax existing systems. But gains in insight will make IT expansion worthwhile.

4. Third-party apps will become a bigger problem.

The threat of malware will increase through Trojan horse apps – disguising themselves as innocuous apps. Hackers will use these new hacking techniques and up the ante and look to steal more important IP, proprietary process knowledge, and enterprise R&D.

5. Authentication will become easier.

If users have to enter a PIN for every app they use, they won’t bring the device in to IT in order to be managed. The hunt will be on for less onerous authentication processes while maintaining or even improving security. The heavy lifting of authentication will be done behind the scenes, invisible to the user and will integrate more biometric/fingerprint information for access.

6. New compliance regulations will put more emphasis on reporting and secure transmission of documents.

With more compliance regulations, small to large organizations will look to add processes and more reporting to accommodate new regulations especially in regulated industries such as healthcare, financial services, and government. File sharing, fax, email, and other methods of communication will need more comprehensive auditing and reporting functionality to meet compliance requirements.

7.   More broadband demand.

Streaming videos, 4K video, and other high bandwidth content will push existing communications infrastructure to capacity, and demand will only be growing. This is true in the corporate world as well as enterprise file synchronization and sharing continues to expand globally.

8. BYOD will continue to be an issue.

Adoption of smart mobile devices will continue their dizzying growth rate, and people will be doing more work with these devices.  Companies should start implementing policies and procedures around personal devices and how they will be used within a corporate environment since it’s already happening.

9. Cloud reservations.

The cloud is great for many applications, but security conscious organizations will still have reservations about potential data commingling, vendor access to information and even concerns about vendors giving up data to the NSA. We will see many firms unwilling to lose control of their data, especially in highly regulated industries.

10.   Virtualization and FoIP will continue to be important.

We continue to see growth in virtualized environments that increase utilization and capacity while reducing costs. Smaller physical footprints and improved resiliency also support virtualization. This goes hand in hand with cost savings and better utilization with IP-based communications and fax over IP (FoIP).


About Biscom

Every day millions of users and thousands of enterprises rely on Biscom for secure and reliable document delivery solutions. Founded in 1986, Biscom pioneered the fax server marketplace with FAXCOM® and its award-winning fax management solutions. Since then, Biscom has developed expertise and solutions around secure file transfer, synchronization, file translation, cloud solutions, and mobile devices for the world’s largest organizations. Learn more at