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Biscom Releases New FAXCOM for Epic Integration to Streamline Faxing with the EMR



FAXCOM by Biscom

Biscom is a trusted leader in healthcare faxing and that’s why we are excited to announce the availability of our new FAXCOM for Epic Integration. This solution brings advanced faxing capabilities for organizations using the Epic EMR. With this direct integration, users can fax from within the Client View, find and easily re-send failed faxes, search and sort faxes, and organize their faxing by department. This solution keeps information flowing, reduces manual workarounds, and improves security.

With our extensive healthcare document transfer solutions, we work with many of the nation’s leading providers, insurers, and labs. Biscom’s first Epic integration enabled faxing from the Client View and returning the status to the Patient Record. The new FAXCOM for Epic Integration builds on this solution by offering truly unique functionality. For this integration, the Epic system is passing metadata with each sent fax. This metadata provides users the power to search faxes by using keywords from the Patient Record The solution allows users to organize their faxing by department, now allowing people to see only faxes that they are authorized to view. So the risk of having IT or an unauthorized user exposed to PII is greatly reduced, improving HIPAA compliance.

This departmental view of faxing also makes finding and re-sending failed faxes much easier. Now, when a fax fails, the user can open the Biscom Client, see their department’s faxes, quickly identify the failed faxes and get detailed information, and quickly re-send the failed faxes. When the fax is re-sent, the Patient Record is automatically updated with the status.

With this release, Biscom is helping organizations get the maximum value from their Epic solution while also enabling key fax functionality. Our commitment to improving the platform and track-record of innovation means that Biscom is offering the most complete line of faxing solutions available. Stay tuned – we’re just starting.

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