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2019 New Years’ Letter from Biscom CEO, Bill Ho

2018 has been an interesting year in so many ways – some good, some not so good. All 12 Thai boys were rescued from the cave, NASA’s InSight Lander successfully reached Mars, and the Red Sox won the World Series again (some of you may not consider that good news). But...

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Biscom’s New Cover Page Printer Driver

Biscom has always offered a cover page editor for creating and updating fax cover pages. But many customers who are new to cloud faxing or enterprise fax and have their legacy cover pages created in applications like MS Word. Learning a new fax application and...

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Concerns When Sharing Information

Sharing information, particularly sensitive financial data, customer and personnel details is critical to financial services operations. We have found three major concerns when sharing information both internally and externally. 1. Security - making sure all data are...

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Can Usability Be a Security Feature?

Humans make mistakes. Some of these are simple errors, like a typo or misdialed phone number. Sometimes these lapses in judgement are based on erroneous internal cost/benefit analyses. In terms of cybersecurity, both of these types of mistakes increase risk. We’ve...

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