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Recognized for its exceptional customer support, Biscom continues to impress amongst thousands of entries

CHELMSFORD, MA – February 26, 2019 – Biscom, a leading provider of secure document delivery for regulated industries, today announced it has been awarded with a Bronze Stevie® Award for the ‘Front-Line Service Team of the Year – Technology’ category in the 13th annual Stevie Awards for Sales & Customer Service. This is the second consecutive year Biscom has been recognized by the Stevie® Awards for its outstanding customer support.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.

Biscom’s exceptional customer ratings, including an average of 4.87 out of 5, in addition to its remarkable customer support team that dedicates itself to go above and beyond everyday, truly stood out to the judges amongst the thousands of entries this year.

“Our customers mean everything to us and it’s our top priority to provide the best service and support possible for them,” said Bill Ho, CEO of Biscom. “Our customers rely on our secure document delivery solutions for mission critical situations, and our support team constantly amazes me with their responsiveness, professionalism, and caring.”

“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Biscom offers secure communications through its secure file transfer (SFT) and cloud-based messaging solutions (Transit), secure synchronization and sharing (EFSS), and secure enterprise fax solutions for highly regulated industries. As the leading provider of secure communications and document delivery solutions, Biscom is proud to work with some of the world’s largest organizations.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at

About Biscom
As the leading provider of secure document transfer solutions for highly regulated industries such as healthcare, government, legal, and financial services, Biscom continues to spearhead data security with its enterprise secure file transfer, collaboration, and fax solutions. Biscom uses its thirty years of experience to help some of the world’s largest organizations securely transmit and share information, keeping confidential data protected. Biscom leads the industry in innovation and outstanding customer support. Learn more at

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.