Biscom On-Prem Fax
The most reliable, scalable fax system trusted by hundreds of regulated industries the world over.
“In five years, Biscom has never gone down once”
Hear how our exceptionally reliable technology and award-winning technical support enabled Intermex to deliver to its commitments to customers with no downtime for over five years.
DEFINING RELIABILITY
Biscom On-Prem Fax Exceeds the Most Rigorous Requirements
Total Control, Piece of Mind
While the traditional fax server was based on software and fax boards connected to the Public Switched Telephone Network (PSTN) central office or to a local PBX, today’s fax server is typically a software solution that is implemented
- In a virtualized environment
- Fax over IP
- Supports T.38 for real-time FoIP
- Turnkey complete with server hardware and software
Extensive Capabilities, Virus-Free Communications
Fax communication is a point-to-point, real-time delivery regardless of how it is implemented. Fax is also a virus-free communication which is a significant reason it continues to dominate the information delivery for regulated industries.
- Email, web, desktop, and mobile users interfaces
- SDK for application programming interfaces
- OCR, barcode, and rules-based fax routing
- Can receive faxes as searchable PDFs
business continuity made easy
Virtualized Server
Uses Dialogic Brooktrout SR140
Enables a seamless integration with Cisco, Avaya, Nortel, and Dialogic Voice over IP networks, and media gateways.
Virtualized without VoIP Network
A VoIP not needed to deploy FoIP
Uses an application to seamlessly merge the PSTN with an IP Voice network or application which connects using analog lines, PRI, or T1 E&M.
Flexible Architecture
Provides unprecedented scalability
A server and queues structure allows easy distribution of multiple queues. Each queue can support a group or application and can be administered independently of the server itself.
customer Reviews
PRODUCT FEATURES
Everything you’d expect from the inventors of the enterprise fax technology
Exceeds Stringent Security
When integrated with Secure File Transfer, Biscom provides authenticated access, robust encryption both in-transit and at-rest with a detailed audit trail.
Flexible and Efficient
Our On-Prem Fax solution have built-in flexibility and scalability. It can integrate with virtually any computing platform or network.
Compliance & Audit Trail
HIPAA, SOX, and FERPA and a complete audit trail of communication.
Connect with API
Software Development Kit (SDK) provides APIs including .NET and Web Services, COM, STMP, Envelope Specification (File Drop), Fax Printer Driver, DocFlow (document Templating; and Command Language).
A visual monitoring tool that provides advanced fax analytics in real time.
A rules-based utility for specifying action that automatically route incoming faxes.
Collects translation information from every serve and queue to create a SQL database from you can track report on all fax activity.
Support for iPad, iPhone and Android users to send, receive, sign, and annotate faxes.
our on-prem fax product line
We have the product to fix your needs.
| FEATURES | STANDARD | ADVANCED | PREMIUM | ||
| Fax Systems | |||||
| Biscom Suite |  | | |
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| Ports | 2-8 Port | 10-24 Port | 26-96 Port | ||
| High Availability | |||||
| Replicate Additional Servers | Additional Ports Available | Additional Ports Available | Additional Ports Available | ||
| Active-Active Configuration | Recommended | Recommended | Recommended | ||
| Overflow Fax Back Up | |||||
| Capacity Overload | | | |
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| Phone Failures | | | |
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| SLA Compliance Management | | | |
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| HIPPA, SOX, FERPA Support | | | |
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| Failover/Redundancy | Optional | Optional | |
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| Automatic Text Notification when Activated | | | |
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| 24/7 Support | Optional | | |
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| Regulations & Integrations | |||||
| Security & Compliance | HIPAA, SOX, FERPA | HIPAA, SOX, FERPA | HIPAA, SOX, FERPA | ||
| Integration | Onbase, Outlook, Oracle, SAP, Sharepoint | Onbase, Outlook, Oracle, SAP, Sharepoint | Onbase, Outlook, Oracle, SAP, Sharepoint | ||
| Integration (Healthcare) | Epic, Centricity, Cerner, Siemens | Epic, Centricity, Cerner, Siemens | Epic, Centricity, Cerner, Siemens | ||
| API | REST Web Services, .NET, SMTP | REST Web Services, .NET, SMTP | REST Web Services, .NET, SMTP | ||
| Modules | |||||
| Job Tracking | Optional | | |
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| Advanced Fax Routing | Optional | | |
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| Enterprise Fax Management | Optional | | |
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| Workflow Options | Optional | Optional | |
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| Professional Services Packages | |||||
| Custom Workflow or Set-up (hours/year)* | 4 | 10 | 20 | ||
| Support | |||||
| Award Winning Support Year | Unlimited | Unlimited | Unlimited | ||
| 24/7 | Optional | Optional | Optional |
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