SALES: 978-367-3655 SUPPORT: 978-250-8355 [email protected]

Problem: Biscom Printer isn’t working inside CPS / Centricity. You click on print inside CPS but no UI shows up?

Solution: Make sure the Biscom Fax Printer is selected under Administration and Faxing then

Add this line: “BisFMPath= C:\Program Files\Biscom\Bin\faxcommanager.exe” in the EMR.ini file of the Centricity directory.

That should do it! If you find you still are having issues bringing up the UI, call our tech support line at 978-250-8355 or email [email protected]