Is your EHR technology contributing to the success of patient outcomes, or is it hindering the patient experience and leading to clinician burnout? Making the right technology investments can have both a major impact on business performance and successful patient outcomes. Under the direct focus of MACRA (the Department of Health’s new Medicare Access and CHIP Reauthorization Act and the associated Quality Repayment) to improve the quality of patient care, clinicians and healthcare organizations will be forced to update or replace the outdated systems and technologies that hinder them. Healthcare Business Today’s recently published article authored by Biscom’s CEO, Bill Ho discusses how healthcare organizations can meet the Quality Payment Programs’ (QPP) scoring criteria, and maximize reimbursements by up to 11% by knowing what to look for when evaluating new technologies, especially EHR integrations.
Why is technology such a critical component for improving the quality of patient care? Healthcare often faces challenges with patient information management, including document inaccuracies and disorganization. Consequences of these issues include wasted time, clinician burnout, and frustrated patients. Additionally, these consequences go beyond service performance as these aspects of information management, especially around patient care, can increase treatment times, reduce the availability of clinicians as they wrangle these systems, and delay care – ultimately reducing the overall number of patients that can be treated. With patient lives on the line, digital technology applications and integrations will play a big role in solving these issues.
- Digital technology applications and integrations will play a big role in solving service performance issues like clinician burnout and wasted time
- Comprehensive EHR integration directly impacts treatment times and can mean the difference between a positive and negative patient outcome
- Interested in learning more about how reliable and secure document delivery EHR integrations impact patient satisfaction, business productivity and organizational workflows? Join our upcoming webinar
Because EHRs are at the center of patient information, they need to be able to successfully integrate with healthcare technologies that facilitate secure and fast communications of patient data. Additionally, QPP requires the use of certified and up-to-date EHR technology, so successful and efficient use of EHR interoperability will be critical for healthcare organizations to improve automated workflows and increase efficiencies. For patients, comprehensive EHR integration directly impacts treatment times and can mean the difference between a positive and negative patient outcome, which factors into the quality of performance scoring that represents 45% of the QPP’s scoring criteria.
Enhanced EHR integration has the ability to greatly improve patients’ quality of care through enabling patient engagements after they leave a facility, strengthen care coordination efforts, and enhance the patient-caregiver relationship to improve patient care. Patient care involves secure transfer of patient information, especially continuing care after patients are discharged from the hospital to extended care facilities outside of the health network. To ensure PHI security and HIPAA compliance, and further strengthen care coordination through the transfer of patient records, it’s critical for EHRs to integrate with secure messaging and fax systems.
Interested in learning more about how reliable and secure document delivery EHR integrations impact patient satisfaction, business productivity and organizational workflows? Join our upcoming webinar, ‘Simplify Faxing from the Epic EMR—A Deep Dive into Biscom’s FAXCOM for Epic Integration,’ to learn how key features like advanced search and secure Epic departmental folders enhance productivity, simplify user experience, reduce expenses, and provide more visibility into your Epic investment. Whether you’re looking to upgrade your health organization’s EHR technology, or want to improve faxing functionality with Epic, this webinar will provide insights on the value of EHR interoperability, and help your staff put the focus back on patient care.