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Support: 978-250-8355

We don’t just lead the industry.
We invented it. 

Leading Enterprise Fax and Secure File Transfer Provider.

Biscom invented enterprise fax and holds 9 patents in secure communication. 

Pioneers in Enterprise Fax 

Founded in 1986 by S.K. Ho, Carlos Mainemer, and Bill Agudelo, Biscom pioneered the enterprise fax server and secure fax marketplaces with FAXCOM® and its award-winning fax management solutions. Since then, Biscom has developed expertise and solutions around secure file transfer, synchronization, file translation, and mobile devices.

Leaders in Secure Communication for Regulated Industries 

Biscom is committed to developing innovative secure communication solutions for the world’s largest regulated organizations – especially healthcare, finance, and government. Our solutions ensure the mission-critical documents are delivered securely and reliably – without compromise.  

1 Million +

Users Worldwide




Customer Support

Biscom’s Mission

Biscom solves the real-world, complex issues facing secure communication for the most highly regulated industries. 

Our technology helps leaders ‘see the path to digital transformation.’ We simplify complex workflows, make secure document delivery easy, enable smooth cloud migration, and become the invisible system that drives profitability. 

Our Customers

Biscom is trusted by the world’s largest healthcare, financial, and government enterprises.

Biscom Management 

Meet our team

Bill has been with Biscom for over 18 years. Previously, Bill was at Oracle and CNET.com before founding a company that pioneered cloud storage and secure collaboration. Bill received his BS Computer Science from Stanford, MS Computer Science from Harvard, and his MBA from MIT Sloan. Bill also serves on the President’s Council for Lahey Hospital & Medical Center.

John serves as the chief information security officer responsible for the highest standards in secure communication within the organization and its technology. John has extensive experience managing datacenter operations, applications, and security initiatives. In his 25 years at Biscom, he has successfully led many large-scale software deployments for Fortune 100 firms and major federal government agencies. John received his BS in electrical engineering from University of Massachusetts Lowell. 

Don has been with Biscom 20 years and is currently COO. In his position, he is responsible for the internal operations and day-to-day initiatives. Prior to Biscom, Don was the VP at Engineering at Wang Labs. Don has a degree from RCA Institute of Technology. 

Carlos is a founder of Biscom and serves as the CTO. Carlos has a BS in Electrical Engineering from Georgia Institute of Technology and a MS in Electrical Engineering from MIT. He holds several patents. Previously, Carlos was at Wang Labs. 

Sharif is the architect for Biscom’s award-winning on-prem and cloud secure document delivery platforms. Sharif’s technology is used by Fortune 100 enterprises and major government agencies. Prior to his 18 years with Biscom, he worked at Oracle before founding a company with CEO, Bill Ho, to pioneer cloud storage and secure collaboration. Sharif received his BSEE from California Institute of Technology and his MSCS from Stanford University. 


Interested in joining our team? 

Industries We Serve  

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Hospitals, Labs, Home Healthcare, Rehabilitation Centers, Visiting Nurse Associations, Pharmaceutical Companies, Mental Health Facilities, Pharmacies, Drug Development, Medicaid and Medicare.

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Financial institutions, Investment, Commercial, and Retail Banks, M&A Consultants, Accounting and Loan Processing Firms, Mortgage Companies, and Retirement Funds.

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Government and Legal

Department of Health and Human Services, Veteran Affairs, State and Federal Agencies, Law Firms, Courts and Country Municipalities.

Biscom Has a Fleet of Excellent Partners.

Our partners are a significant part of our success. From giants like HP and Epic to experts in technology, processes, and implementation.

How We Can Help?  

Join the Biscom team.

We are looking for great talent.

Listen to what customers have to say.

A long history of loyal customers who inspire our innovation.


How can we help?

Let’s have a conversation.