Award continues Biscom’s long history of accolades for customer service and support
CHELMSFORD MA – March 6, 2018 – Biscom, a leading provider of enterprise fax and secure document delivery for regulated industries, today announced that it has been awarded a Stevie for outstanding customer service. Biscom competed alongside more than 2,500 nominees, vetted by more than 150 judges worldwide, to win a bronze recognition during a gala banquet on February 23.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes seven of the world’s leading business awards programs, also including the prestigious American Business Awards℠ and International Business Awards®.
More than 2,500 nominations from organizations of all sizes, and in virtually every industry, were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.
Out of the thousands of nominations, Biscom’s was selected for a number of reasons. Specifically, several judges noted the customer-centric culture, and impressive commitment to resolving customer issues, regardless of time restrictions.
“We’re honored to be recognized and awarded by the Stevie Awards. Our customers operate in highly regulated industries, where document delivery needs to be reliable and secure. For these mission critical operations, I know there is no one better to help our customers than our support team,” said Bill Ho, CEO of Biscom. “Our support staff regularly go above and beyond to help our customers, and we’re thrilled the Stevie’s have recognized these efforts.”
“All of our Stevie Award winners should be proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition,” said Stevie Awards president Michael Gallagher.
Biscom offers secure document delivery solutions through its secure file transfer (SFT), enterprise file synchronization and sharing (EFSS), and secure enterprise fax solutions for highly regulated industries. As the leading provider of secure communications and document delivery solutions, Biscom is proud to work with some of the world’s largest organizations. A testament to its dedication to customers, Biscom was also recognized as a finalist by SC Magazine for Best Customer Service in 2016.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://www.StevieAwards.com/sales.
As the leading provider of secure document transfer solutions for highly regulated industries such as healthcare, government, legal, and financial services, Biscom continues to spearhead data security with its enterprise fax products, secure file transfer solutions, and collaboration tools. Biscom uses its thirty years of experience to help some of the world’s largest organizations securely transmit and share information, keeping confidential data protected. Biscom leads the industry in innovation and outstanding customer support. Learn more at https://www.biscom.com.
About the Stevie Awards:
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Rant & Rave, Sales Partnerships, Inc. and ValueSelling Associates, Inc.