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Why choose Biscom

Every day millions of users at over five thousand companies worldwide rely on Biscom for secure and reliable document delivery solutions. Founded in 1986 by S.K. Ho, Carlos Mainemer, and Bill Agudelo, Biscom pioneered the fax server and computer fax marketplaces with FAXCOM® and its award-winning fax management solutions. Since then, Biscom has developed expertise and solutions around secure file transfer, synchronization, file translation, and mobile devices, designed to deliver mission-critical reliability, streamline workflows and reduce costs. Supported by our highly responsive support team, Biscom remains committed to developing innovative content delivery solutions for the world’s largest organizations.

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Leadership Team


S.K. Ho

Founder & Chairman

Mr. Ho founded Biscom in 1986. Formerly the Director of Engineering at Wang Laboratories, he designed and developed the Wang Word Processor and Wang Professional Image Systems, and holds nine major patents. Mr. Ho earned a BSME from Ordinance Engineering College in Taiwan and an MSEE from Drexel University.Linkedin_circle


Bill Ho

Chief Executive Officer

Mr. Ho brings more than 20 years of Internet and software experience in the technology field to his position as CEO of Biscom. Bill received a BS in Computer Science from Stanford University, an MS in Computer Science from Harvard University, and an MBA from MIT Sloan School of Management.


Don Dunning

Chief Operating Officer

Mr. Dunning has over 30 years experience in the computer engineering field. Formerly the VP of Engineering for Wang Laboratories, he holds one major patent. Mr. Dunning graduated from the RCA Institute of Technology.


John Lane

Chief Information Security Officer

Mr. Lane has over 19 years experience in supporting large Fortune 500 companies, heading security initiatives, and managing datacenter operations. He holds a BS in Electrical Engineering from University of Massachusetts Lowell.


Chris MacKenzie

Chief Marketing Officer

Mr. MacKenzie brings extensive industry knowledge and a diverse skill set to his role as CMO at Biscom with a background in strategic marketing, consulting, and technology. His previous experience includes President of Intrepid Wind, President of the Harvard Business School Association of Boston, VP of Marketing at Black Duck Software, and VP of Fixed Income Trading Systems at Bear Stearns, acquired by JP Morgan. He holds degrees from the Massachusetts Institute of Technology and Harvard Business School.


Carlos Mainemer

Vice President of Technology

Mr. Mainemer has over 30 years experience in the computer hardware and software engineering fields, and holds two patents. He holds an MS from MIT.


George S. Bartley

Vice President of Engineering

Mr. Bartley developed the first printer-specific VLSI processor for Lincoln & Co, and was previously the Manager of Electrical Engineering for Qyx/Exxon. Mr. Bartley holds three patents. He graduated from MIT with an SB in Physics and an SB in Electrical Engineering.


Sharif Rahman

Vice President of Engineering, Chief Architect

Mr. Rahman has over 20 years of experience designing and architecting software solutions for highly scalable applications. Sharif received his BSEE from California Institute of Technology and his MSCS from Stanford University.


Charlie Magliato

Vice President of Channel Development

Mr. Magliato has over 30 years of Information technology industry experience, including application development, project management, product marketing, and channel and direct sales. He holds a BS from Boston College and an MBA from Babson College.


About Biscom

Biscom, headquartered in Westford, Massachusetts, pioneered the development of the first enterprise fax server. Since 1986, Biscom has provided the most scaleable and reliable secure document delivery and file sharing solutions to the world’s largest enterprises.