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Biscom Enterprise Fax Management

Monitor and Manage Complex Fax Environments

Biscom Enterprise Fax Management gives you complete control of your fax environment.

  • Monitor your complete fax environment from a ‘single pane of glass’
  • Manage your fax components from one centralized tool
  • Set access to fax components group to view and manage
EFM Real Time Dashboard and Reporting


  • Reduce time spent managing your fax environment
  • Improve system performance
  • Maintain security and compliance
  • Know about issues before they impact your business

See how Enterprise Fax Management can simplify maintaining your fax environment.


Alarms keep you up-to-date on the health and performance of your fax system. Configure real-time alarms to monitor and alert you to common fax system issues including:


  • Server Status
  • Traffic Levels
  • Queue Performance
  • Port Utilization
  • Delivery Performance
  • Phone Line Quality
EFM Dashboard View with Alarms


With Enterprise Fax Management , you have a “single pane of glass” to view and manage the entire fax environment. You can also create groups of fax components, called Consoles, based on deployment location, department, or any parameters relevant to the organization. Each Console contains a fully configurable dashboard to monitor system performance and configure real-time alarms as well as the functionality to create, deploy, and monitor fax policies.

Controlling with Policies

Use Policies to manage the configuration of all your fax components:

  • Fax Servers
  • Fax Queues
  • Gateways

Use policies to configure settings and apply to the entire systems or just parts of the system. Policies can be applied dynamically in real time.

For example, if a new fax queue (service) is added, or an inbound route changes, the necessary configuration changes can be quickly deployed to the entire system.

Roll Back Changes with History

Enterprise Fax Management also includes a full history of changes to your fax components. This allows you to roll-back changes as necessary.

Learn More. Download our Datasheet.