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How to set up faxing in Office 365 for Biscom



Implementing Faxing in Office 365 for Biscom

Note: You need to acquire a public DNS name or IP address for the Suite SMTP Gateway server (e.g. fax.yourdomain.com) before this setup.

  1. Log in to the Office 365 Exchange admin center.
  2. On the left side navigator menu, select “mail flow” and then select “connectors”.
  3. Under Outbound Connectors, click the “+” button to create a new connector.
  4. On the “new outbound connector” window, enter a name for the new connector.
    Make sure “Enable outbound connector” and “On-premises” are selected for Connector Type.
  5. Scroll down the “new outbound connector” window. Under “Outbound Delivery”, make sure “Route mail through smart hosts” is selected. Click the “+” button to add a SMART HOST. The “Network Settings” window will appear.
  6. On the “Network Settings” window, enter the DNS name or IP address of the Suite SMTP Gateway. Click Save.
  7. Scroll down the “new outbound connector” window. Under Domains, click the “+” button to add a new domain for the connector. The “add domain” window will appear.
  8. On the “add domain” window, enter the fax domain for Suite SMTP Gateway (This is the fax domain specified during the Suite SMTP Gateway setup). Click OK.
  9. Check the option “Route all accepted domains through this connector”. The completed “new outbound connector” window should look like the following:Click Save to create the new outbound connector.
  10. Once the setup has finished, Outlook users can send faxes using the syntax <fax number>@<fax.yourdomain.com> (e.g. [email protected])

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