A Leading Provider of Secure Document Transfer


For the second consecutive year, Biscom sees double-digit revenue growth, as it delivers new cyber solutions in document delivery for highly regulated industries

WESTFORD, MA — January 14, 2020 — Biscom, a leading provider of secure document transfer solutions for regulated industries, today announced that after a record-setting 2018, the company again achieved double-digit revenue growth in 2019. This comes following notable announcements of new products and integrations, executive hires, a brand new office space, and continued success delivering solutions to key customers across healthcare, financial services, and legal.

Biscom grew its total 2019 revenue by more than 20 percent. The growth largely came from Biscom’s success executing on its plan to deliver broader product suites to larger enterprises. Specifically, 40 percent of new bookings came from large enterprises, representing a 60 percent increase in average deal size.

Continued growth was found in organizations that have mission-critical workflows and require Biscom’s 99 percent uptime. A diverse range of new customers in healthcare, finance, and government, selected Biscom specifically for the greater reliability, ease of use, security, and ability for exponential scalability. This includes the Department of Health and Human Services, Thomas & Company, Pohlman USA, Virginia Department of Taxation, and Medicare and Medicaid. Biscom also expanded its work with notable partners in the space, including Microsoft, Epic, and HP, which awarded Biscom with an “HP Partnering for Success Award” for its three HP Multifunction Printers (MFP) applications built for the JetAdvantage App’s platform, which aim to make workflows more productive and protect confidentiality by eliminating the use of a computer.

“Implementing Biscom has been key to ensuring our records for thousands of patients stay secure and organized,” said Laura Vollmer, Manager Rev Cycle, FCC and Scheduling at Cape Cod Healthcare. “Biscom’s commitment to prioritize ease-of-use made the transition to electronic fax seamless.”

Biscom attracted the new and larger customer-base with new innovations in its fax solutions, while working side-by-side with customers to move workflows to new solutions, when and where it makes sense. As the brand heads into 2020, it looks to continue to expand on these efforts, with planned expansion in product innovation and consulting services designed to streamline and modernize document delivery workflows, while meeting increasingly stringent security requirements and regulations.

“2019 was a year of big goals, and it’s a proud day to get to announce that we have achieved what we set out to do,” said Bill Ho, CEO of Biscom. “As we look to 2020, we need to continue to lead on solutions, customer service, and innovations so top organizations in regulated industries such as healthcare, financial services, and government continue to choose us for secure document delivery.”

One of the key products Biscom is continuing to deliver is Biscom Transit, its award-winning, cloud-based secure file sharing and email solution. Transit recently launched new integrations for Box and Microsoft OneDrive to help organizations seamlessly and securely share confidential files within a single, secure platform. Biscom Transit has also won numerous awards and was recently selected as:

  • 2019 MedTech Breakthrough Award winner for Best EHR Security Solution
  • Silver winner by the 2019 Cybersecurity Excellence Awards for Cybersecurity Product – Email Security
  • 2019 Bronze winner by Info Security Products Guide

This past year, Biscom also moved offices to 10 Technology Park Drive in Westford, MA after 20+ years at 321 Billerica Road in Chelmsford, MA. Employees have new amenities to enjoy including daily cafeteria, fitness center, and custom-built ergonomic workstations. This growth has been enabled by the recent expansion of its C-Suite, with the appointment of Ed DiRocco as Chief Revenue Officer.

In 2020, Biscom anticipates significant team growth, notably, the company is actively hiring for marketing, technology, and executive-level roles. Learn more at Biscom.com

About Biscom

As the leading provider of secure document transfer solutions for highly regulated industries such as healthcare, government, legal, and financial services, Biscom continues to spearhead data security with its enterprise secure file transfer, collaboration, and fax solutions. Biscom uses its thirty years of experience to help some of the world’s largest organizations securely transmit and share information, keeping confidential data protected. Biscom leads the industry in innovation and outstanding customer support. Learn more at www.biscom.com.

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