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HEALTHCARE

Ensuring HIPAA Compliant Faxing/SFT throughout the healthcare industry






Healthcare | Patient Satisfaction | Biscom

PATIENT
SATISFACTION

Lost or misfiled documents are a major cause of delay that impacts patient satisfaction, but with Biscom your documents will always be there when expected.

Healthcare | Operational Efficiency | Biscom

OPERATIONAL
EFFICIENCY

With integrated workflow, Biscom’s solutions will help you optimize your processes to save both time and money.

Healthcare | Security | Biscom

SECURITY

Biscom’s secure document delivery products ensure HIPAA compliant faxing and keep patient records secure.

Healthcare Integrations

 

The integration of fax with healthcare EMR/EHR systems, revenue cycle, ERP systems, and lab & radiology systems (LIMs), are in wide use among healthcare delivery organizations, allowing them to adhere to meaningful use.

For applications such as:

  • Patient records
  • Test results
  • Medical billing
  • Pre-authorizations
  • Sheduling requests
  • Prescriptions
  • Other documents regulated by HIPAA

From vendors such as:

  • GE Healthcare
  • McKesson
  • Epic
  • Streamline
  • Cerner
  • Siemens
  • athenahealth
  • Passport/Experian

Healthcare Integrations Logos

Applications in

Healthcare

Claims and Billing

Biscom offers the ability to quickly turn around invoices and informational requests to customers while avoiding the hassle of using costly fax machines. With our patented Add to List functionality; claims departments can print information from disparate sources in order to build a package before sending to a patient or insurance provider.

Pharmacy

Medication orders from the pharmacy by fax can easily be received through the FAXCOM server and routed to a work queue to be accessed online by the pharmacist. Our fax client offers workflow functionality such as; robotic actions, timers, custom indexable fields, fax preview and ‘view next unread fax’ that allows work queues to be set up.

Medical Records

Reduce the expense of hardcopy storage and leverage the investment in your Electronic Medical Records system by allowing the same patient information being automatically faxed to physicians to be directly faxed into your EMR system. The rules based routing engine allows for delivery of incoming faxes to be delivered to any EMR or document management system.

Physician Orders

Biscom’s workflow client with OCR, intelligently routes incoming faxes and scanned paper documents where patient information is indexed and easily searchable. A user can search using a variety of criteria (date, time, location, patient’s name, etc.) and instantly view images of the original fax and all associated data. Plus, an audit trail for all activity is captured.

CUSTOMER SUCCESS STORIES

Cape Cod Healthcare improves customer service and efficiency with Biscom’s FAXCOM solution….. >READ THE FULL STORY

St. Anthony’s Medical Center improves the physician
order process with Biscom’s Fax Server with Workflow…
>READ THE FULL STORY

Dana-Farber Cancer Institute improves collaboration
and sending large files with Biscom’s Secure File
Transfer solution…..>READ THE FULL STORY

Boston Children’s Hospital sends large files using
Biscom’s Secure File Transfer solution…. >READ THE FULL STORY