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How Technology Can Improve Patient Experience and Performance in Healthcare

Thursday, March 21, 2019
2:00 – 3:00pm EST

In this webinar, you will learn:

  • How MGH uses technology to enable clinicians to stay focused on providing high quality patient care
  • How ease-of-use can affect successful adoption of new technology for patients and staff
  • How appropriate technology can drive cost optimization throughout the continuum of care

In an environment with tight operating margins, healthcare providers are challenged with the need to drive efficiency and optimize costs while providing the best patient care. In addition to improving outcomes, improving the overall patient experience can have positive effects on many different fronts. Information technology and secure communications that are easy to use and interoperate with other systems can provide opportunities to improve the quality of care and reduce physician burnout in a pay-for-performance environment. How can you maximize your success with your digital transformation efforts for your healthcare organization?

Join Dr. Inga Lennes, Mass General Hospital’s Senior Vice President of Performance Improvement and Service Excellence for ambulatory care as she shares her insights and experiences with Biscom CEO Bill Ho about using technology to transform the patient experience.